Otin Dewan Resume, Page * of *
Otin Dewan
***-** ****** ****, *********, NY 11435 • 347-***-**** • *********@*****.*** Fully Work Authorized • Open to Relocation
PROFESSIONAL SUMMARY
Development sector professional with 20 years of experience with national and international nonprofit organizations and humanitarian agencies in guideline development for disaster risk assessment, fund management, project monitoring, evaluation, and cross-cultural communication Key Skills
Project Management (Disaster Risk
Reduction and Climate Change Adaptation)
Fund Management– Developing Operational
Guidelines
Cultivating donors
Donor/funder Reports
Customer Care/Customer Retention
Microsoft Office (Excel, Word, PowerPoint)
Adobe Acrobat
Public Relations/Communication
Facilitator as Trainer
Languages: English, Bengali, and Rohingya
ADDITIONAL WORK EXPERIENCE
Interpreter 05/01/2023-To date
Geneva Worldwide, New York, NY
Interpreted for events of School Districts under the NYC Department of Education for Parents/Students and Teachers, Department of Social Services, Judicial Courts from English to Bengali/English and vice-versa. Interpreter 02/01/2023-To date
LIS Solutions, Chantilly, VA
Interpreted for events of School Districts under the NYC Department of Education for Parents/Students and Teachers from English to Bengali/English and vice-versa. Freelance Interpreter
Journeys End Refugee Services, Buffalo, NY 09/01/2022 – To date
Interpreted for events between the clients and the service seeker from English to Bengali/English, and Rohingya/English and vice-versa in schools, social service agencies, hospitals, and other behavioral health services.
Translate documents and voice recording from English to Bengali, Rohingya and vice-versa Development Consultant 02/2022 – 08/31/2022
Micronarrative Productions, Horning, Denmark
Support with fund raising, resource management and donor relations.
Support with communication activities (including copywriting, translation etc,)
Coordinate project related issues with third party service providers Contact Tracer 01/2022 – 02/2022
San Bernardino County Department of Public Health, San Bernardino, CA
Conduct telephone calls with persons newly-diagnosed with COVID-19 to complete case interviews, elicit and trace contacts exposed to COVID-19.
Conduct virtual "needs" check, and connect at-risk COVID-19 positive patients and people in quarantine to local community resources.
Provide follow-up instructions to cases and to contacts related to isolation/quarantine, symptom monitoring, and assess the need for medical care and supportive services.
Collect and record information from the case interview/contact gathering into the data system.
Follow approved scripts and protocols, provide people with approved information on state/local isolation and quarantine procedures, and if appropriate, refer them to testing according to protocol.
Provide information on where to find other social, health resources using approved script/resource list.
Protect and maintain individual privacy and confidentiality. HVI Home Support Worker 02/2020 – 12/2021
San Bernardino County Pre-school Services Department, San Bernardino, CA
Conduct 9 home visits every week to focus and promote high quality early learning experience; assist with administration of required assessments and health screenings Otin Dewan Resume, Page 2 of 3
Prepare lesson plans, document attendance and maintain reports and records for inclusion in child’s file for 13 children of 9 families; input data into database program
Teach parenting skills and assist parents with role modeling, developing support systems, personal growth
Identify children with developmental problems or symptoms of abuse and refer to appropriate program, and make child abuse referrals, as required by law
Interpreter (On Call) 06/2017 – 05/2019
Journeys End Refugee Services, Buffalo, NY
Interpreted for ~80 events between the clients and the service seeker from English to Bengali/English to Rohingya and vice-versa in schools, courts, national fuel, national grid, social service agencies, hospitals, and other behavioral health services
Translate 20+ documents from English to Bengali and vice-versa Volunteer and Resource Mobilization Coordinator (AmeriCorps Volunteer) 02/2018 – 02/2019 Jewish Family Services of Buffalo and Erie County, Buffalo, NY
Worked with Jewish Family Services to engage 30 professional and student volunteers
Mobilized resources from 24 listed donors of Buffalo City regularly supported with household materials for 18 newly-arrived refugee families, including $1,100 in case through events and phone calls Front Desk Agent 03/2017 – 06/2018
Adam’s Mark Hotel, Buffalo, NY
Greeted, welcomed, and checked-in and out around 120 guests per shift
Received payments either in cash or credit card
Answered phone calls for reservations, guest inquiries, and services PROFESSIONAL EXPERIENCE
Local Governance Advisor, Volunteer 10/2015 – 06/2016 Volunteer Overseas Services Cambodia (VSO Cambodia), Kratie Town, Kratie Province, Cambodia
Developed capacity of Provincial Associations of Local Councils PALC’s 12 staff and 45 Council Members by convening and facilitating monthly training sessions on leadership, management, planning, and technical skills on decentralization and social accountability
Facilitated 8 sessions (one per month) for 12 staff members on coordination and building PALC’s institutional capacity and ability to advocate for sub-national councils
Enhanced PALC’s ability to increase outreach activities to civil society organizations and local communities by identifying local risks and developing action plans while facilitating PALC member meetings (e.g.: one community identified flash flooding during monsoon season as biggest risk—PALC members took their process and replicated it across other communities)
Local Disaster Risk Reduction Fund (LDRRF), Fund Management Specialist 10/2004 – 12/2014 United Nations Development Programme (UNDP)- Bangladesh, Dhaka, Bangladesh Comprehensive Disaster Management Program (CDMP) is a two phased of UNDP in addressing disaster risk reduction approach across the country to reduce vulnerability of the community.
Developed LDRRF Fund Management Operational Guidelines outlining NGO/partner selection for project implementation and obtained approval of the Ministry of Disaster Management and Relief
Developed the concept of LDRRF Secretariat (in consultation with project management) outlining manpower requirement with terms of reference (ToR) and completed the hiring of 22 Project Monitors and Civil Engineers through UNDP, and efficiently managed activities of LDRRF Secretariat
Prepared the quarterly and annual reports highlighting the disaster risk reduction (DRR) experiences gathered from beneficiary’s feedback during field visits by donor agency officials, including the Ambassadors of respective countries and the UN Secretary General Ban Ki Moon Program Officer 04/2002 – 10/2004
UNDP- Bangladesh, Dhaka, Bangladesh
Sustainable Environment Management Program was a collaboration program of UNDP-Bangladesh and UNOPS in undertaking projects to address environment projects at the local levels.
Reviewed hard copy work plans and relevant budgets of sub-implementing agencies (SIA) to assist the National Program Director in revising work plans and budgets
Supported 6 SIAs for smooth implementation of project activities against the approved work plans
Invited project proposals from local non-government agencies as a focal point of the Environment Fund Component; after being approved by the Environment Fund Project Selection Committee, awarded environment grant and implemented 200 projects with an allocated budget of USD $100,000 Program Officer 12/2000 – 04/2002
International Federation of Red Cross & Red Crescent Societies (IFRC), Dhaka, Bangladesh Otin Dewan Resume, Page 3 of 3
Chittagong Hill Tracts Development Program of IFRC was initiated to address the risk factors of more than 25 years of ethnic conflicts in the Chittagong Hill Tracts of Bangladesh.
Monitored 36 development activities (e.g.: water sanitation projects, construction of culverts, livelihood support, bio-gas projects for households) implemented by the local chapter of Bangladesh Red Crescent Society
(BDRCS) in the post-conflict areas of Chittagong Hill Tracts following “do no harm” approach
Supported BRDCS in conducting needs assessments, helping 300 families with emergency food support
Developed quarterly, half yearly, and annual progress reports and submitted the reports to the Head of Delegation for onward submission to the Federation Head Quarter in Geneva EDUCATION
Post-graduate Certificate Program in Disaster Management 2005 BRAC University, Dhaka, Bangladesh
Founded in 2001, a private research university. Ranked as best private university by QS World University Rankings.
Equivalent to U.S. bachelor’s degree in the field from an accredited institution according to the North American Educational Group, Massachusetts, 2019. Evaluation available upon request. University of Dhaka, Dhaka, Bangladesh
Established in 1921, the university is modelled after British universities. It has 13 faculties with 83 departments, 12 institutes, and 56 research bureaus and centers with 37k students. Master of Social Science in Public Administration 1982 Bachelor of Social Science in Public Administration 1980 PROFESSIONAL DEVELOPMENT
Qualitative Training on ‘The Reality Check Approach (RCA)”, RCA+ Project, Cambodia, 02/2016 - 03/2016
Regional Disaster Management Course for South Asia, Disaster Management Center, Bournemouth University, U.K., 05/2010
Training on Financial Operations of Project Training on UNOPS Procurement and Recruitment Procedure, UNOPS Regional Office in Bangkok, Thailand, 10/2005
International Workshop on “Conserving Hill and Mountain Ecology”, Institute of Integrated Himalayan Studies and Himachal Pradesh University, Simla, India, 08/2005