Customer Service Data Entry

Veronica Woolfalk Fuller

Crete, IL *****

***************@*****.***

+1-773-***-****

Detail-oriented Payroll Specialist/HR Coordinator with experience in manufacturing industry. Well- versed in documentation, reporting and data tracking. Talent for handling administrative aspects while going above and beyond requirements to satisfy customers, Leveraging 25+ years' experience and seeking new professional challenges and room for growth. Work Experience

Payroll Specialist

AGB Investigative Services, Inc. - Chicago, IL

January 2022 to Present

• Prepared biweekly payroll for exempt an non-exempt employees

• Created and distributed various payroll reports to executive leadership as requested

• Addressed payroll discrepancies in a timely manner

• Processed monthly pension/health & welfare reports

• Calculated retro pays

Payroll/HR Coordinator

Alpha Baking Company - Chicago, IL

October 1994 to December 2021

• Produced documentation and reports regarding payroll activities

• Provided subject matter expertise to management and employees regarding payroll issues.

• Coordinated weekly payroll for up to 1900+ personnel.

• Performed calculations in payroll categories such as overtime, vacation and sick hours.

• Provided extensive clerical and administrative support to department staff.

• Collected and arranged information and entered details into computer database.

• Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.

• Entered personnel data/new hires on ADP PCPW.

• Processed all payroll, disability and FMLA issues.

• Addressed and resolved general payroll-related inquires.

• Updated database with new employee information, changes in benefits and other details.

• Answered questions from employees regarding health benefits and 401k options in person, via phone and by email.

• Managed benefits enrollment by answering questions and aiding employees with login details.

• Communicated with various insurance carriers to rectify related issues. Education

Prairie State College Metropolitan Business College - Chicago, IL Skills

• Microsoft Word & Excel

• ADP PC Payroll for Windows/Workforce

• Document management

• Copying

• Payroll administrator

• Benefits administration

• Teamwork

• Records maintenance

• Data Entry

• Customer service

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