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Customer Service Data Entry

Location:
Carson, CA
Salary:
25.00
Posted:
September 29, 2023

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Resume:

LORI V. GARY

adz1y6@r.postjobfree.com *** E Diamondale Dr, Carson, CA, 90746 424-***-****(HOME) 424-2969807CELL)

OBJECTIVE: A position in a progressive organization or agency that will benefit from my skills and background and offer an opportunity for professional growth.

EDUCATION: Master of Public Administration Policy- Management May 2012

Bachelor of Science, Public Administrative Management 1994- 1996

California State University Dominguez Hills, Carson, Ca

ABC/Microsoft Computer Training Center, Cerritos, CA 2001-2002

Associate of Arts, Liberal Arts 1990-1992

Los Angeles Harbor College, Wilmington, CA

SKILLS: SPSS (version) 15-17, Smart Draw 2009, PASW 2010. Word, Internet, Web page development, Accounts payable & receivable, Illustrator, Front Page 2000, Photoshop, Data Entry 8000sph, Keyboarding 50wpm, Excel, PowerPoint, Outlook, Credit & Collection. Certificates: Project mgmt fundamentals, older adult safety walking workshop, Cal Trans (California Transportation Agency) traffic internship, and grant writing.

EXPERIENCE: County of Los Angeles 03/25/21- 04/30/21

I data entered, verified, and researched petitions for petitioners.

L.A Census Bureau 08/05/2020-10/07/2020

To collect the information for the 20/20 census by driving to all city locations and talking to citizens about the questions needed to complete a census inquiry and type answers to transmit by phone.

Sears –Cashier 05/02/17-07/01/17

The processing of transactions with tools, clothes, appliances, shoes, etc, by cash, and credit card transactions. I set up displays of clothes, shoes, and controlling the fitting room rules.

Traffic Internship-Cal Trans-City of Carson 02/2012-04/05/12

To research traffic components and companies, and the administration of paperwork for traffic related problems. Update speed accident reports, speed survey reports, and disable signs for citizens. Inspect median workers’ progress; inspect accident sites for damage to city property. Reports in excel and word on all.

Traffic Internship-Cal Trans-City of Long Beach-bikelongbeach.org 04/2011-12/05/11

The administration of the Bike Organization Program grants. I worked in developing and administering event planning, and workshop interaction with the citizens. Attend and setup workshops, festivals, district openings, and instructions for older adult safety walks. Create forms and summaries for the bike pedestrian count program, and administer the count and set up to facilitate statistics for analyst. Recruit citizen for participation in promoting the bike org program. Input traffic collision reports into the system. Represent Long Beach Bike org at district openings, California Transportation agency tours and city hall employee events.

The Academic Advantage- Tutoring 12/2008-06/2009

I tutored the second grade to High school. Teaching instruction and practice in English to Statistics for grades 2 to 12th.

Southwestern Industries Inc 03/2006-02/2007

Customer Service Rep/receptionist: Answer all incoming lines and direct it to the appropriate person. Answer all inquires, questions and trouble-shooting problems. Filing, label making, tracing of shipments, and taking phone messages for all. Typing of letters, faxes, E-mail, and outgoing mail. Inputting of all service maintenance agreements reports on Excel and utilizing Mapics for all aspects.

Advanced Records Mgmt 09/2003-01/2005

Customer Service/Dispatcher (for record storage/shredding co)

Invoicing, billing, answering phone lines, and taking customer orders. Answer & trouble shoot customer inquiries and complaint. Send drivers out for deliveries. Pull files & boxes of files, X-rays, etc. out for client deliveries. Receptionist duties. Supervise warehouse & delivery personnel. Use Outlook, M-Word. O'Neil programs to research orders: location, sizes, and client's info. Process intake of boxes & files from client & inventory of all. Process paperwork & supply order request for couriers. Keep records on all aspects & filing. Process faxes. End of the month closeout of all paperwork.



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