Sarha Marlie Dejean

934-***-**** adz1x5@r.postjobfree.com Lindenhurst, NY 11757

Spanish-speaking Administrative Assisting Event Planning Teamwork Compassionate Critical thinking Highly Motivated Fluent in French and Haitian Creole Ability to multitask Organized Great Customer Service skills Quick Learner interdependent Microsoft Office and Google Suite Scanner operations Dancing and Volleyball player Supportive Hospitality WORK EXPERIENCE

Cashier/receptionist/inventory

august 2023 – Present

Paradise Caribbean restaurant West Babylon, NY

• Greeted customers and answer any queries.

• Verified all the orders made online to send them to the kitchen.

• Operated cash register efficiently and accurately (payments cash, credit card, gift card, split money payment or automatic debit)

• Processed refunds and exchanges as required.

LEGRANVIL Enterprise SRL Dominican Republic, Dec 2022 – April 2023 Customer trading assistant

• Organized and facilitated workshops with customers to discuss their needs and expectations about the trading market.

• Reviewed customer complaints and developed strategies to address them effectively. AMIKO CALL CENTER Santo Domingo Este, Dominican Republic, Dec 2020 – May 2022 Customer service representative

• Provided excellent customer service to resolve customer complaints in a timely manner.

• Assisted customers with their MoneyGram application and ordering, billing, returns, exchanges, and technical support.

• Worked with order departments to resolve complex problems that meet customer needs. SUPPLIES FURNITURES Haiti, Delmas, Dec 2018- 2020 Volunteer worker as a personal assistant manager.

• Provided administrative support to the project manager, including filling data entry and scheduling of meetings.

• Helped in the fundraising events and campaigns for the new authors that we are representing.

• Assisting in developing training materials for new volunteers. EDUCATION

NASSAU community college, Garden city, NY

Google programs Google Data analytics Juillet 2023 - present Lindenhurst senior high school, Lindenhurst, NY Sept 2023- present ELS program and prep-Tofel

Salem state university Salem, MA Jan 2021 – Sep 2021 Business Management (first semester)

Saint Louis de Bourdon High school Port-au-Prince, Haïti Sep 2013 - Oct 2020 High school Diploma

REFERENCES

SOGECAR ENTREPRISES

RENT-A-CAR ENTREPRISES

757 Gallivan BLVD suite 1 MA 02122

800-***-****

adz1x5@r.postjobfree.com

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