Andrew Torres

Leesville, LA

adz1tf@r.postjobfree.com

+1-972-***-****

Experienced, driven, growth-focused, multi-faceted, bi-lingual operations professional that offers comprehensive experience in customer services, information management, life cycle management, system and network administration, cyber security, and logistics. My role as a Senior System Administrator has equipped me with a deep understanding of the software development life cycle SDLC, system security, data analysis, developing, maintaining, and implementing security policies, maintaining software and equipment at different levels, risk assessment, and compliance protocols, all of which are essential skills for a Senior Systems Administrator. Equipped with expertise in delivering innovative ways to improve operational efficiencies, profitability, problem solving, optimizing system performances, and provide strategic recommendations to drive business growth. Over 17 years of experience in Information Technology, system, and networking administration . Also, 15 years of leadership development, management, and a passion for technology to contribute to the organization’s success. Managed large- and small-scale network operation divisions. Technically proficient, skilled at managing teams to accomplish a unified goal, managed organizational priorities, and mentoring junior and senior level employees. Known for being able to bring out the excellence in individuals and motivate team members to achieve their overall potential while working towards meeting organizational goals.

Sr. System & Network Administrator

U.S. Army

July 2007 to September 2023

Supervised and managed the systems and equipment for the operation of content staging, information dissemination, and assign personnel to in network operation centers. Advised supervisors, peers, and subordinates of the status of assigned systems and services. Planned, installed, administered, managed, maintained, operated, integrated, services, secured, and troubleshooted information systems, services, and networks. Managed and overseen the planning and implementation of Army Battle Command Systems servers (ABCS) and various Automation Information Systems. Assessed and implemented information assurance and computer network defense measures. Managed lifecycle requirements of automated information systems. Integrated varies networking and computing devices into working environments. Manage and oversee the implementation and use of electronic keys required to support information systems and services. Ensured compliance with operational, administrative, and physical security requirements for classified and sensitive material. Managed the training of personnel on the planning, installation, administration, management, maintenance, operation, integration, servicing, securing, and troubleshooting of information systems and services. Developed policy recommendations and provides technical guidance and advice to executives and staff on the management and functionality of information systems and services within the organization. Worked as an information technology specialist, communication technician for several Executive Officers, enterprise server manager, and Information Security Officer. Conducted and managed several different tier helpdesks and network operations center that consisted of over 3000 users and 5000 different computing devices. Developed fully functional secured wired and wireless capable network services in several different buildings, locations, and countries.

Education

Master’s degree in computer science and security management Colorado Technical University-Online - Colorado Springs, CO August 2021 to May 2023

Skills

• Desktop Support

• Computer Networking

• Help Desk

• Software Troubleshooting

• Technical Support

• Active Directory

• Operating Systems

• Computer Hardware

• Microsoft Windows Server

• Information Security

• Troubleshooting

• Cabling

• Remote Access Software

• Social media management

• Network Support

• LAN

• Network Administration

• DHCP

• iOS

• Customer support

• TCP/IP

• Load Balancing

• System Administration

• Microsoft Exchange

• Disaster Recovery

• DNS

• VMWare

• VPN

• VoIP

• WAN

• Microsoft SQL Server

• Network Infrastructure

• Authentication

• Network Monitoring

• PC repair and Maintenance (10+ years)

• Military Science (10+ years)

• Cisco routing and switching (10+ years)

• Network security (10+ years)

• Network system administration (10+ years)

• internetworking planning and design (7 years)

• Certified Information System Security Professional (7 years)

• Cisco WAN and LAN (10+ years)

• Databases (7 years)

• Business communications (10+ years)

• DIACAP (10+ years)

• Information security (10+ years)

• SQL

• Linux

• Network Firewalls

• Microsoft SQL Server

• Databases

• Scripting

• Operating systems

• Microsoft Windows Server

• Server management

• SharePoint

• System administration

• VMWare

• Windows

• Python

• Software testing

• Active Directory

• SCCM

• Network administration

• Solarwinds

• Network infrastructure

• TCP/IP

Military Service

Branch: United States Army

Service Country: United States

Rank: Chief Warrant Officer 2

Clearance: Top Secret SCI

Certifications and Licenses

CompTIA Network+

CompTIA Advanced Security Practitioner

October 2022 to October 2025

CompTIA Security+

October 2022 to October 2025

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