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Customer Service Team Lead

Kitchener, ON, Canada
September 29, 2023

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*** ********** ********, *********, ******* N2P 0B9

Mobile: 226-***-**** E-mail:


•Ready to perform at a professional level to represent company value and ethics with a Strong backing of Motivation and Discipline

•Experienced in working with many types of high tense situations

•Can confidently descelate many high tense situaions and provide effective solutions

•Great communication skills and well versed in customer representetive skills

•Can confidently work with any machiney/equipment

•Applied great intiative in any occurcences

•Experienced in using Cognative thinking and Physical stature to get the job done efficiently


Ontario Secondary School Diploma 2018

Huron Heights, Kitchener, Ontario


Paragon Security June 2021-Feburary 2022 Assistant Supervisor Conestoga Mall Waterloo, Ontario

•Work to descelate high tense situations in a public enviroment

•Paired with two guard teams, clear communiation was vital for emergency situations

•offered great communicative support to immigrants and migrants

•Be able to administor naloxoneand level C cardiopulmonary resuscitation

•Offer first aid and be a first responder

•Ticket illegally parked vehicle infront of fire routes

•issue noise complanints from customers

Pfennings Organic MAY 2020 - AUGUST 2020 Tractor Driver/Transplanter Kitchener, Ontario

•Work with a team to transplant and harvest vegetables organically for customers all across Ontario

•Detailed harvesting lines were put in place to ensure production eficency

•Reported production counts,statisics to Team Lead everday at a punctual time

•Work under strenious tempretures which may result in Heat stroke or Frostbite.

Brock Solutions July 2018 – October 2019

Electrical PLC Technician Kitchener, Ontario

•Work closely with electricians and engineers to ensure panels meet customer expectations

•Completed projects for many customers such as SFO Airport, Toronto Pearson, Vancouver Airport, Markham Energy etc.

•Gained valuable experience in working under pressure in a team environment

•Wired various electrical configurations such as motor control circuits, PLC circuits, safety circuits, etc.

McDonalds Inc. December 2016 - June 2018


•Offered great customer service while working and promoting product deals at the till

•Responsible for cleaning, stocking, and assembling food when needed

•Gained valuable experience in time management and working with a team


The New World Community April 2016 – May 2016

Port-au-Prince, Haiti

•Volunteered with a group of students from the tri-city area to help improve the infrastructure in rural Haiti

•Worked with local humanitarian initiatives to help restore and re-establish many public buildings and community homes

•Was able to develop and refine my teamwork skills by working in group projects and organizing charity events for the local community

Golden Triangle Sikh Association 2012 – Present

Kitchener, Ontario

•Executive Member of the Sikh Youth group, responsible for informing the Sikh community of the associations future endeavors

•Responsible for running various fundraising events such as food drives, bake sales, and silent auctions to bring awareness and raise money for many causes such as Red Cross Canada, Sick Kids foundation, Canadian Cancer Society and Heart and Stroke foundation

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