Customer Service Data Entry

Gallana,Juvel M.

Z-*-Caffas Macanhan Carmen

Cagayan De Oro City,9000

**************@*****.***

096********

Objective:

Dedicated and customer-focused professional seeking a Customer Service Representative position to leverage my exceptional communication and problem-solving skills to enhance customer satisfaction and contribute to the growth of CONCENTRIX.

Summary of Qualifications:

Proven track record of providing outstanding customer service and resolving inquiries efficiently.

Strong interpersonal and communication skills with the ability to establish rapport with diverse clientele.

Proficient in using CRM software and customer support tools to streamline processes.

Highly organized and detail-oriented, ensuring accuracy in order processing and data entry.

Ability to work collaboratively in a fast-paced environment while maintaining a positive attitude.

Professional Experience:

Virtual Assistant

Wealthy Company

Cagayan De Oro City,9000

June 2022-August 2023

Education:

Bachelor of Physical Education

Pilgrim Christian College

Cagayan De Oro City,900

2019-2023

Skills:

Excellent verbal and written communication skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Strong problem-solving and conflict resolution abilities

Knowledge of CRM software

Ability to multitask and prioritize tasks effectively

Adaptability and a willingness to learn new technologies

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