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East Lansing, MI
September 29, 2023

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Nick Birkle

734-***-**** • •


Michigan State University, Broad College of Business, East Lansing, MI

Bachelor of Arts, Finance May 2026

Cumulative GPA: 3.79/4.00

Dean’s List: 2 Semesters

Bell Tower Hotel, Ann Arbor, MI June 2023 – August 2023

Bell Tower Summer Intern

Addressed customer concerns through phone calls and face to face interactions, ensuring guest satisfaction and providing a seamless stay

Processed over 20 customer reservations in the RoomKeyPMS system every day, adhering to hotel standards across each patron’s personal needs, confirming accurate stay information

Inserted roughly $30,000 of revenue into Microsoft Excel, validating and double checking all data entered into the book was properly balanced and exact

Assisted the general manager in monthly budget meetings to make sure the hotel was under its $2,000,000 yearly budget, helping identify possibly where money was being lost

Valet June 2021– August 2022

Safely park and retrieve vehicles upon guest arrival and departure while also accommodating luggage handling requests when necessary

Ensure a friendly arrival experience as the first employee to greet guests by maintaining the appropriate in-house employee standards

Adhered to strict recipe and sanitation standards to prepare and serve hotel continental breakfast meals each morning

Consistently contributed to team and hotel success by completing various as-needed tasks that fell outside the immediate job description

Oasis Mediterranean Grill, Ann Arbor, MI June 2020 – Aug 2020


Accurately recorded a variety of business cash and credit transactions

Provided excellent service by handling customer questions and requests, enhancing experience and customer satisfaction

Regularly maintained store inventory to ensure all items were appropriately stocked

Effectively communicated with customers and kitchen staff to accurately deliver $500 of food during each shift

Minimized customer wait times by assisting kitchen staff with food preparation during peak hours


Spartan Global Development Fund, Director of Member and Student Relations Jan 2023 – Present

MSU Finance Association, Member Sep 2022 – Present

MSU Student Investment Association, Member Sep 2023 – Present

MSU Real Estate Investment Club, Member Sep 2023 – Present

Residential Business College Mentorship Program, Mentor Aug 2023 – Present

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