Denise M. Smith
Glen Allen, VA 23059
Objective: To Obtain a challenging position with an organization that promotes professional and personal growth.
Work Experience
6/22 to Present
Telecommunication Center Rep
VCU Health System, Richmond, Virginia
Telecom Center Representative establishes and maintains good customer relations with the general public, potential clients, caregivers and fellow employees of the VCU Medical Center. This role functions performed by incumbents in this position include, but are not limited to Emergency Communications, Patient Information, Physician Information, Clinic and Medical Center Information, Paging/Beeper Information and other related services. 2/18 to 6/22
Supervisor Dining On Call Full-Time
VCU Health System, Richmond, Virginia
Responsible for coordinating patient meal service; e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs for Dining Call Program. Ensures employees are adequately trained and units are properly staffed to provide service. 5/85 to October 24, 2014
Computer Operator/Layout Technician
The Richmond Voice Newspaper, Richmond, Virginia
Duties include typing classified ads and news articles for the paper. Additional functions of typing business Correspondence, and other materials as requested. Copy fitting, layout, photo scanning with use of Aldus PageMaker 7.0, MacWord Perfect 5.0 and Ofoto 1.1 on the Macintosh Computer. Includes travel to Hampton Road Paper to assist production. 3/85 to 6/85
Microfilm Associated Tasks
Virginia State Library, Richmond, Virginia
Proceed microfilm; typed various correspondence; prepared mailings. 2/84 to 6/84
Collections Clerk
County of Henrico Federal Credit Union
Henrico, Virginia
Prepared and distributed delinquent notices, as well as relative correspondence. Established charged off accounts. Performed data entry. Other secretarial duties as requested. Utilized 10- key calculator, CRT.
Business Skills
Typing Speed: 90 wpm
Proficient in various software (word processing and desk-top publishing) packages use compatible with MacIntosh Computer Systems.
Education
2014 J. Sargeant Reynold Community College, Richmond, Health Records Coding Technician Certificate
1986 Rutledge Business College, Richmond, Virginia Business Certificate 1983 Graduation of John F. Kennedy High School, Richmond, Virginia Certificate Diploma