Administrative Assistant Customer Service
Resume:
SANDI FIKES
**** ***** ****** ********, ** *****
**********@*****.***
Resourceful Administrative Assistant with extensive experience in exceptional customer service. I am excited to start a new career as a Medical Receptionist. I understand in the position I will perform routine duties associated with answering and returning phone calls, registering patients, gathering all necessary insurance, collecting payments, making appointments, clerical support and more. I am proficient at anticipating, prioritizing and handling problems. Results-oriented multi-tasker with excellent organizational and communication skills. Adept at resourceful problem solving and exercising good judgment with minimal supervision. Self-motivated, outgoing, and a team contributor. Recognized for professionalism and a “can do” attitude.
Additional skills in the following:
Exceptional Customer Service
Answering and returning phone calls
Office Supplies
Office Equipment
Problem Solver
Team Oriented
Teachable
Comfortable with new systems
PROFESSIONAL EXPERIENCE
UNIVERSITY CENTER FOR ATMOSPHERIC RESEARCH, Boulder, CO 2012-2014
Administrative Assistant II
Provided advanced administrative support.
Handled confidential information with discretion.
Arranged domestic and international travel including UCAR documentation, airfare and lodging accommodations.
Processed/reconciled vouchers.
Prepared, tracked and maintained purchase requisitions, check requests and other standard forms.
Drafted, edited, proofread, and formatted documents as well as prepared mass mailings for distribution.
TECH-X CORPORATION, Boulder, CO 2005-2011
Administrative Assistant
Answered, screened and routed multi-line phone system, greeted clients, visitors and prospective employees.
Provided administrative support to over 80 employees in and out of the country and acted as a liaison for the company.
Organized and facilitated over 15 offsite trade shows and multiple onsite large meetings/trainings a year. Executed all aspects of logistics; shipping supplies and booth, negotiating rates, catering and technical needs.
Made employees travel arrangements in and out of the country.
Assisted new hires and interns with securing temporary housing.
Set up, organized and managed files, data entry, memos and reports.
Processed daily inbound and outbound mail via FedEx/UPS/USPS.
Maintained office machines and supplies.
COLDWELL BANKER, KELLER WILLIAMS, REMAX & METRO BROKERS, Boulder/Longmont, CO 1999-2004
Real Estate Associate Broker and Owner
Residential real estate customer service, sales and marketing in the Boulder County area. Self-Employed.
EDUCATION
Real Estate Broker Licensing, All Service Real Estate Academy, Englewood, Colorado
Associates Degree in General Studies, Major in Photography - North Georgia Technical Institute, Clarkesville, Georgia
High School Diploma, Roswell High School, Roswell, Georgia
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