Business Analyst Software Development

Professional Summary

A competent professional with 5+ years of experience in the field of Business analysis in various domains a self-starter with excellent communication and presentation skills with strong analytical and problem solving skills.

Strong experience in all phases of Software Development Lifecycle (SDLC) including requirements gathering.

Well-versed with Product backlog, Sprint backlog, epic, user stories, and acceptance criteria.

In-depth understanding of Project Management Practices and Principles including Time Management, Budget Management, Resource Management, Risk Management and Change Management.

Excellent analytical skills to understand the business process functionality and to translate them to Business Requirement Specification and System Requirement Specifications.

Proficient in using Agile Scrum methodologies, performed roles of Scrum Master following sprint/standup sessions, and used Excel extensively to write user stories, analyzed the Iteration Burn Down charts and reviewed defects.

Experience in conducting GAP analysis, User Acceptance Testing (UAT), Cost benefit analysis and ROI analysis.

Experience in leading successful JAD session for deriving functional/non-functional requirements and document decisions on the future state of the systems and processes.

Hands-on experience with process modeling using Unified Modeling Language (UML) including use case, sequence, activity diagram, Mockups.

Experience working with business users, SME, offshore team and senior management.

Experience in developing business and functional Requirements, including requirements traceability, categorization, and prioritization following SCRUM methods.

Able to effectively converse, relate and liaise with multifunctional teams, including business owner, stake holders, mangers, architects, developers and testers at all levels.

SKILL SET:

Methodologies : RUP, UML, Agile, Waterfall

Project Management Tools : Microsoft Project, MS-Office, Excel, Power Point

Content Management Tools : JIRA, Microsoft SharePoint

Database : Excel (spreadsheets), MS Access

Business modeling tools : Microsoft Visio 2007

Business Skills: : Business Definition Requirements, Use case Modeling,

JAD Sessions, Requirement Gathering, Use case development, Solution design, Process flow design

Version control tools : JIRA

Certifications: Certified Scrum Master by Scrum Alliance

PROFESSIONAL EXPERIENCE:

HCL tech

Business Analyst Dec 2022 – Till Date

Responsibilities:

Analyzed program policies, procedures, and processes to determine the impact on business systems and functional areas.

Analyzed and reviewed system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met.

Implemented business rules, logic and processes in Software development life cycle (SDLC)

Maintained system protocols by writing and updating specification documents.

Supported the development and delivery team throughout the system implementation.

Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.

Documented User Stories and facilitated Story Point discussions to analyze the level of effort on project specifications.

Interacted with stakeholders and gathered requirements as per the business needs.

Worked extensively through Agile development methodology by dividing the application into iterations

Facilitating Scrum Daily Standup, Product Backlog, Backlog Grooming, Sprint Planning, Retrospective Agile ceremonies.

Worked on enhancement projects on Service now platform.

Conducted GAP analysis by understanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.

Hands on work experience with Waterfall, and Agile software development methodology Using Scrum and Kanban.

Participate in Daily Agile Scrum "Stand-up", Biweekly Sprint Planning and Retrospective Sessions and update the team on status of upcoming User Stories.

Environment: UML, Agile/Scrum,Requisite Pro, Microsoft Office (Excel, Word, PowerPoint and Visio).

Microsoft, Bellevue, WA

Business Analyst Nov 2021 – Dec 2022

Responsibilities:

Worked with stakeholders to elicit, analyze, communicate and validate non-functional requirements as related to business processes, policies and information systems.

Defined and documented business and non-functional requirements by describing statements of the goals, objectives, or needs of a particular stakeholder or group of stakeholders.

Translated high-level business requirements into specifications for the IT organization and manage changes to such specifications.

Obtained consensus by facilitating communication between business unit(s) and IT from initial requirements to final implementation.

Experience working on Data Migration Project involving migrating the Legacy platform to the modern billing platform.

Experience working on enhancement project on building functionalities within the Modern billing application.

Captured current and future state processes as well as document requirements to support them.

Communicated between stakeholders and business partners to translate operational and business requirements to vendors.

Conducted structured walkthrough sessions with project team and project sponsor to obtain approval on presented artifacts before sending them to sign off.

Conducted requirement gathering sessions to create Business Requirement Documents (BRDs), Functional Requirement documents.

Conducted Requirements walk through sessions and sent the requirements, Logical and Physical Designs for review and sign off to SMEs and IT leads.

Lead Joint Application Development (JAD) session to capture and elicit the requirement to prepare Business Requirement Document and Function requirements document and obtain sign off on final documents

Facilitated daily stand ups and managed task board with user stories and board.

Acted as a liaison between business staff and technical staff to articulate and communicate their needs, issues and concerns.

Environment: MS Visio, MS Project, Windows 7, Microsoft Office suite, Microsoft Visio, Rational Unified Process (RUP), UML.

iLink Systems Inc,

Business Analyst Aug 2020 – Nov 2021

Responsibilities:

Conducted JAD sessions with the stakeholders, end users and SME, to determine the critical business processes and identify key functional requirements.

Communicated with the stakeholders to understand the scope of the project, gathered and documented the requirements.

Interviewed the SME’s and carefully recorded the requirements by asking detailed questions and documented all the requirements so that they could be understood by both business people and technical teams.

Created the user requirement specifications and helped convert them to functional requirements, business case and glossary.

Identified and defined actors, and grouped them into UML Use-Case, Activity and Sequence diagrams in MS Visio.

Held walkthroughs with the developers and QA teams in order to communicate enhancement requests and to answer and clear all their queries.

Analyzed and wrote User Stories with Acceptance Criteria based on business needs and according to the Agile methodology.

Developed and maintained business user test scenarios and participated in systems and user acceptance testing.

Initiating and leading meetings to coordinate workshops gather and document requirements.

Communicate project status and details to the Applications team as well as key stakeholders via weekly meetings, conference calls, and email.

Responsible for gaining a good understanding of user needs and accurately representing them in a well-documented software functional specifications document.

Worked with QA team for creating test plans, test scripts.

Worked with Stakeholders to solicit, analyze and document business processes and requirements.

Acts as a liaison between Stakeholders and vendors to translate operational and business requirements to vendors.

Analyzed and wrote User Stories with Acceptance Criteria based on business needs and according to the Agile methodology.

Environment: UML,Agile/Scrum, SQL, Microsoft Office (Excel, Word, PowerPoint and Visio).

Premera Blue Cross, Bothell, WA

Business Analyst Oct 2019 – May 2020

Responsibilities:

Successfully pursued different phases in the Software Development Life Cycle.

Extensively prepared BRDs and FRDs to freeze business requirements and provide deliverables.

Communicated with business users and technical teams to build applications based on the business requirements.

Planned and hosted various scrum meetings for sprint/release -scrum/ iteration planning meetings, demos, release planning meetings, retrospectives.

Conducted JAD sessions and worked together with the project managers across most departments to discuss Project Requirements

Designed and prepared weekly reports for Senior PM including Status on updates of project, product and clients.

Designed and developed Use Cases and Business Process Models to detailed level appropriate for technical analysis and system design.

Extensively worked on EHR records and building functionalities within the Electronic Health records system.

Worked on enhancing features and functionalities within the eVIPS, Facets and Polaris applications.

Conducted backlog refinement and prioritized the iteration and delivery of iteration with the Scrum team.

Provided the week-to-week tactical objectives to scrum team.

Conducted and participated in brainstorming sessions to find solutions, and identifying assumptions, constraints, risk and issues.

Comprehensively worked on the Agile and Rational Unified Process (RUP/AUP)'s software development cycles with four successive phases in RUP including Inception, Elaboration, Construction, and Transition.

Recommended additional security steps and some system changes that help to eliminate identified risks or gaps.

Identified key business functions and stakeholders to participate in procurement activated and invited them to scrum calls and sprint planning sessions.

Coordinated with the project team and testing team to revise project artifacts (use-cases website specifications, test scripts, and web content analysis) to reflect requirement changes.

Worked with the QA team to test the website and reviewed their notes.

Environment: MS Outlook and Communicator, RUP/UML, MS Power Point, MS Office. Share Point.

Microsoft, Bellevue, WA

Business Analyst Jan 2019 to Jun 2019

Responsibilities:

Functioned as the primary liaison between the Stakeholders, Technical and QA team throughout SDLC by conducting brainstorming and JAD sessions to identify and clarify requirements.

Closely coordinated with cross functional team acceptable solution, and created Business Requirements Document and Functional Design Document.

Coordinated with the Analytics business team to establish a business process to ensure that all the reference data changed are adequately documented before remediation.

Reported project status to management on established timelines.

Documented action items and business decisions.

Performed meetings and/or presentation tasks as needed.

Managed schedule for deliverables as established.

Business Rules in order to plan data cleansing, and data enrichment strategies.

Worked with QA team to design test plan and review Test Cases/ test scripts and documented all issues identified during the testing phase and ensured that all incidents were discovered, tracked, and resolved.

Conducted UAT and Coordinated with the QA Team.

Performed meetings and/or presentation tasks as needed.

Managed schedule for deliverables as established.

Environment: Windows XP, MS Office Suite (Word, Excel, Access, PowerPoint and Outlook), MS-VISIO, Agile, Waterfall, JIRA .

Thomas Weisel Partners, San Francisco, CA

Business Analyst Jan 2018 to Dec 2018

Responsibilities:

Generated a streamline process to understand the various steps in the loan lifecycle and desired functionality of the new system by interacting with users, management, SME (Subject Matter Expert), stakeholders, lenders, underwriters.

Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.

Performed safety and security checks throughout the flight by consistently facilitating open communication with crew members.

Responsible for documenting meeting minutes of weekly status call, coordinate PMO issue calls, maintain issue log and escalate the issues to respective SME’s

Interacted with data modeling team to understand the GENESIS logical and physical data model

Used Power Designer during the entire project to facilitate conceptual, physical, and logical data model but not limited to Use Case, Activity Diagrams, Requirement Traceability Matrix, Change Management, and instant Report Generation

Used rational Rose to create use cases for different scenarios and cases.

Developed Business specification diagram so as to understand the whole work flow.

Created UI Specifications and wire frames.

Developed activity diagrams in Rational Rose software, so as to have a diagrammatic view of the workflow.

Used MS Visio and MS Excel to develop wireframes and user flows for a business process monitoring software. Also developed a few process flow diagrams for operations team.

Assisted developers in writing of complex SQL queries to resolve data issues in source system databases.

Documented Requirement Traceability Matrix in Requisite Pro for traceability of requirements through test cases.

Developed Test Plan and Test cases based on the Use cases and Functional specifications and also performed manual testing of the functionality of the application by inserting varying data

Worked with business to get information related to flight scheduling, crew scheduling, flight operations, gained experience and knowledge.

Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS)

Used Rational Rose and UML to produce models like context, use case, sequence, activity etc.

Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.

Environment: Windows 2000, Agile/Scrum, Rational Rose, Clear Case, Clear Quest, MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook), MS-Project, Share Point and Visio.

WALMART STORES INC, Bentonville, AR

Business Analyst Jan 2016 – Dec 2017

Responsibilities:

Successfully pursued different phases in the Software Development Life Cycle.

Extensively prepared BRDs and FRDs to freeze business requirements and provide deliverables.

Communicated with business users and technical teams to build applications based on the business requirements.

Provided timely low-cost and mid-cost estimates to the business for various projects.

Conducted JAD sessions and worked together with the project managers across most departments to discuss Project Requirements.

Analyzed, identify and defined the solutions that maximized the store sales through proper inventory accounts and auto trigger of purchase requests to the procurement department.

Leveraging analytics in store inventory analyses to make recommendations and modeling future retail store inventory plans against supplier capabilities.

Delivered key performance metrics and communicated objectives and results of financial and operational store performance to internal and external retail management.

Developed retail stores inventory and sales strategies within categories by building forecasts to align with merchandising needs.

Validated and implemented new item forecast screen specific to the retail store operators with auto alerts for shelf life and expiry dates.

Worked in retail store physically to understand the retail store process from the operators, and provided an error free application and reporting system for store operators.

Prepared and implemented user-training manuals for store operators, and retail management team.

Provided and administered demo/training sessions to demonstrate navigation of the new system to all store operators and users.

Designed and prepared weekly reports for Senior PM including Status on updates of project, product and clients.

Designed and developed Use Cases and Business Process Models to detailed level appropriate for technical analysis and system design.

Comprehensively worked on the Agile and Rational Unified Process (RUP)'s software development cycles with four successive phases in RUP including Inception, Elaboration, Construction, and Transition.

Recommended important additions or changes to projects that resulted in cost saving and increase in revenue for the company.

Provided regular verbal and written status reports to IT management and business community; published meeting and maintained project plans.

Worked with a team to design the workflows and the wire frames and Mockups for the whole process from searching for a product to checkout, payment and delivery.

Worked with the QA team to test the website and reviewed their notes.

Worked with the technical team to implement the application and published the site on the net.

Environment: MS Outlook and Communicator, RUP/UML, MS Visual Studio 2003,MS Power Point, MS Office. Share Point.

Biocon Pvt Ltd, Bangalore, KA

Research Analyst Dec 2007- May 2009

•Worked as a Research Analyst in RnD / Quality Control at Biocon Limited. Have worked on various

•molecules like Monoclonal Antibodies produced from (r-CHO cell lines), Human Insulin (r-DNA Origin),

•Streptokinase, rh-GCSF, Somatropin and various statins.

•Roles and Responsibilities:

•Q-PCR:-Quantitative Polymerase Chain reaction

•HPLC:-High Performance Liquid Chromatography

•GC-Gas Chromatography

•ELISA (Enzyme Linked immuno sorbent Assay)

•SDS PAGE: Sodium Dodecyl Sulphate Polyacrylamide Gel Electrophoresis

•Cell Culture Responsibilities in Research and development

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