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Administrative Assistant Customer Service

Location:
Durham, NC
Posted:
September 29, 2023

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Resume:

Wanda Dukes

**** ***** ***** ***

Durham, NC ****4

919-***-****

Work Experience

Teacher Assistant

CHATHAM COUNTY SCHOOLS - Pittsboro, NC

October 2017 to June 2023

Responsibilities

● Assisted with lesson plans ● Worked one on one with children ● Led class in activities during recess and specials.

Administrative Assistant

UNC-Chapel Hill - Chapel Hill, NC

March 2007 to December 2015

Responsibilities

Customer service ● Record maintenance ● Transcribing dictation

● Letter drafting ● Events coordination ● Staff training

● Correspondence handling ● Travel arrangements ● Confidentiality

● Multicultural interaction ● Office procedures ● Supplies management

Scheduler

UNC Health Care - Chapel Hill, NC

March 1998 to March 2007

Responsibilities

Coordinate and schedule clinical visits for patients ● Reviews and interprets incoming clinical orders ● Obtains and inputs patient’s history and insurance details into scheduling system ● Contacts and integrates wait-listed orders into schedule plan

Education

Bachelor's in Theology

Apex School of Theology - Durham, NC

Awarded 2016

Master's in Business

University of Phoenix - Raleigh, NC

Awarded 2012

Master's in Counseling

Apex School of Theology - Durham, NC

Awarded 2016

Skills and Certifications

Knowledgeable in Microsoft Office, PowerPoint, Word; Excel

Certified CPR Trainer – March 2014 to June 2022



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