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Office Manager Customer Service

Location:
Carrollton, TX
Posted:
September 29, 2023

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Resume:

AW

OBJECTIVE

Knowledgeable, experienced licensed insurance agency producer and manager with 26 years in the industry seeking to expand my skills in a position to grow and make an impact in your company.

SKILLS

Detail oriented and meticulous

Strong verbal and written communication

Able to empathize, yet maintain company policies

Great communication and listening skills

Ability to build trust through interpersonal interactions

Ability to efficiently communicate coverage to clients regarding their personal insurance policies

AMBER WRIGHT

INSURANCE AGENCY PRODUCER OFFICE MANAGER

EXPERIENCE

AGENCY PRODUCER/OFFICE MANAGER • FARMERS INSURANCE • 11/2002 – CURRENT

Efficiently manage a large, successful insurance agency which I have helped in growing into one of the top in its company. Responsible for representing multiple insurance products and companies to clients. Manage all phases of the sales cycle – from prospecting to close and follow-up support. Represent a full line of insurance products, servicing as a trusted advisor to businesses and individuals.

AGENCY PRODUCER/CUSTOMER SERVICE REPRESENTATIVE • ALLSTATE INSURANCE • 07/1997 – 09/2001

Wrote property and casualty insurance. Helped with training and mentoring new insurance agents. Serviced policies, explained coverages and placed insurance claims for clients.

EDUCATION

BUSINESS ADMINISTRATION CERTIFICATION • 1995 • DELMAR COLLEGE / DALLAS COMMUNITY COLLEGE

Three years of study in general business administration

Two years of study in medical business administration

HIGH SCHOOL DIPLOMA • 1993 • FLOUR BLUFF HIGH SCHOOL

ACHIEVEMENTS

I am currently in the top 10 nationwide of Farmers Agency Producers. I have earned awards for excellence sales performance and won the Farmers awards trip for Topper Club ten consecutive years for my production.

LICENSES

General Lines Agent

Life, Accident, Health & HMO

References available on request.



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