**** ****** **

Sacramento, CA *****

559-***-****

adz1b7@r.postjobfree.com

Pakou Thao

SKILLS

●Great communicator

●Bilingual

●Detailed oriented

●Adapt and learn quickly

●Great multitasking

●Work great individually and as a team

EXPERIENCE

●2 to 6 years of customer services and customer support

●1 year Security

●2 years of desk work ( computer, media, faxing,and more )

●2 years of warehouse work

Work History

●Amazon, 3575 S Orange Ave, Fresno, CA 93727 - HR, responsible for people action, responds to people questions, always be there for them, help people, and support ( 2020-2021).

●Wendy’s, 705 S Clovis Ave, Fresno, CA 93727 - Crew members, Sandwiches, Front cashier, drive thru, close, and open. ( 2016-2019)

●Western Power Sport, 2855 S Elm Ave, Fresno, Ca- desk work, computer work, taking calls from customer, customer service, customer support, and organizing paper work. ( 2-4 years )

●Q, Fashion Fair Mall, Sale associate. Greet customers. Response to questions, improve engagement with merchandise and provide outstanding customer services.

●CSC, 2650 east Shaw Ave, Fresno CA 93710- security guard for events, concerts, watching out for all people safety

●CareMax senior solutions, 2585 E Perrin Ave #111, Fresno CA 93720 - Cleaning, taking care of the seniors, paperaing lunch for them, assisting them, looking out for their safety and health.

●Mountain Table Casino, 777 Jackpot Lane Friant, CA 93626 - I work at the food court area named Freddy’s. My responsibility is to provide good customer service.

EDUCATION

Sunnyside High School, 1019 S Peach Ave, Fresno, CA 93727

●Graduate 2020

●High school diploma ( 2017-2020 )

AWARDS

●General Vang Pao School Hmong community Certificate

●Perfect attendances Certificate

●Video production Certificate

●Certified microblading eyebrows

●Certified Nail tech

●I B. Weapons of mass destruction & terrorism awareness Certificate

●I A. Power to arrest Certificate

●Security guard card

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