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Data Analyst Payroll Specialist

Phoenix, AZ
September 28, 2023

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Alexis Thornton

*** * **** **,

Mesa Az 85203..



I’m very social, great communication skills, and I have an awesome work ethic. I’m a fast learner, I’m also very attentive. Once I learn the task I try and perfect it by doing the best to my capabilities. I’m great with technology. Experienced in Excel, Microsoft, Outlook etc..

●Communication. Ability to Work Under Pressure. Decision Making. Time Management. Self-motivation. Conflict Resolution. Leadership. Adaptability.

Phoenix Suns.

October 2022-May 2023.

As a payroll specialist with the Phoenix suns I Collect, verify, and record employee attendance, including hours worked. Compute wages, commissions, and deductions. Ensure compliance with federal, state, and local tax laws, including remittance of payroll taxes. Process and monitor garnishment orders. Handle employee complaints about incorrect payments and resolve discrepancies


July 2021- August 2022.

As an account servicing representative, I assisted applicants with providing efficient information in regards to an Upgrade Personal Credit Line or Personal Loan. I verified income and identity by going over documents such as Government ID, Tax returns, w2’s, annuities and many other documents. I assisted members of Upgrade by assisting them with balances and payments. Informed members of any updates or promotions they may have.



April 2020- May 2021, Scottsdale Az

●As a CRA with Vanguard I Assisted participants with employer sponsored retirement plans including 401k and 403b plans. Responding to participant phone inquiries, assisting with account and plan information, regulatory or tax related issues and financial and clerical transactions. Help with processing principal residence and general purpose loans as well as informing clients of delinquent loans that fell into collections and how to go about bringing them current which would allow each client to set up a DD monthly payment plan or even one time payments. Assisted with processing withdrawals and rollovers in or out of the institution. Assisted participants with processing the Covid-19 distribution cares act withdrawals/loans and also taking proper procedure in making sure participants were eligible. Assisted in troubleshooting any online access related issues including the vanguard app and vanguard website.

National General Insurance.

October 2019-April 2020, Mesa Az

●As a Data analyst agent, I make sure the client’s information is up to date. Correct any wrong info and be sure to Provide accurate and efficient service to lenders within area of responsibility by researching loan level requests, processing various loan-related task queues and modifying policy information as required to meet productivity and quality requirements.

Target Mobile Support

July 2019-Oct 2019, Tempe Az

●As a representative at TMS, I helped assist our MSA activate a phone, resolve technical issues, and answer questions they may have about the phone itself, the company or the process of steps taken.


South Pointe / General studies

March 2018 - May 2018, Phoenix Az

As a student I maintained a 3.8 average! I played multiple sports as well as participated in many clubs. I’ve received awards as well as 2 honor roles throughout my high school career.


●Brian Taylor - +1-404-***-**** (Ex-Manager)

●Veronica +1-480-***-**** (Coworker)

●Jasmine Reyes +1-520-***-**** (Friend)

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