Patricia Miller

*** **********

Riverview, MI ***93

adz0sn@r.postjobfree.com

+1-734-***-****

Authorized to work in the US for any employer

Work Experience

*** **********

Flat Rock police dept - Flat Rock, MI

September 2017 to Present

Answering multiple incoming calls for polce, fire, rescue and 911. Give callers life saving instructions. Data entry, scheduling, order supplies, write reports 911 Dispatcher

DOWNRIVER CENTRAL DISPATCH - Wyandotte, MI

August 2001 to August 2017

• Question callers to determine their locations, and the nature of their problems to determine type of response needed.

• Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.

• Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.

• Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.

• Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

• Provide emergency medical instructions to callers. Education

High school diploma

DORSEY BUSINESS SCHOOL - Southgate, MI

June 1992

Skills

• CPR (10+ years)

• EXCELLENT MULTITASKER (10+ years)

• TRAINING (Less than 1 year)

• Customer Service

• Dispatch

• Logistics

• Call Center

• Dispatching

• Towing

• Human Resources

• Management

• Computer Networking

• Employee Orientation

Certifications and Licenses

Driver's License

Additional Information

• FOIA/Records clerk

• Type 65+ minute

• Certified Training Officer

• Child Callers

• Suicidal Callers

• Hostage Negotations

• CPR/First Aid

• EMD First Responders

• Excellent Multitasker

• Self Starter

• Strong Verbal Skills

• Extremely Organized

• Good Listening Skills

• Quick Learner

Enter and packing warrants

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