Customer Service Representative

D’ASIA TERRY

CUSTOMER SERVICE REPRESENTATIVE

CONTACT

539-***-****

********@*****.***

PROFILE

I am a professional customer service rep offering expertise in providing quality customer support within a call center setting.

SKILLS

COMPUTER SKILLS

10 KEY

CUSTOMER SERVICE

WAREHOUSE

EXPERIENCE

Amazon

2021-2023

I performed various warehouse duties from loading to unloading packages, order picking, packaging, as well as shipping and receiving.

AT&T

2019-2021

I handled various customer inquiries, technical concerns as well as billing questions. Calm upset customers, regain trust, and assist with providing resources for problem resolutions as well as provide self-service options.

Alorica

2018-2019

Handled incoming calls for various companies. Responded to inquiries regarding refunds and exchanges as well as billing questions.

EDUCATION

Highland Park High School

Degree: Diploma

General studies

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