Es ven F. Meza

Los Angeles, CA *****

adz0pw@r.postjobfree.com

323-***-**** Mobile

Objec ve:

To obtain a full- me posi on where I can u lize my customer service and training skills to contribute to the success of a well established company that offers professional growth. Maintain customer, pa ent sa sfac on, earn trust, a highly mo vated individual with an understanding and apprecia on for work ethics, very outgoing and friendly personality, and get along and work well with other team members and staff. A mo va on to always provide the best and highest regard in quality customer service with a strong commitment to the community. Summary of Qualifica ons:

Knowledge in Microso Word 97’ and above, Power Point, accurate typing: 65 wpm, 10 key pad touch. Bilingual (speak and write Spanish & English fluently). Excellent solid communicator in wri en and verbal. Ability to work well under pressure and be independent. Experienced working within a highly mul -task environment. Alpha and numeric data entry, follow rou ne administra ve procedures. Bookkeeping exercises, stock and inventory input/output orders. Answering phones, scheduling, handling delivered mail, and dual lock procedures. Follow direct administra ve procedures protocol and adhere to office ethics and regula ons. Understanding confiden al records from public view. Great posi ve, energe c energy always while maintaining strong work ethics and a self-driven person to ge ng mul ple tasks done while maintaining stamina and speed. A fast-paced learner with an eagerness to learn new things. Ability to perform certain tasks such as li ing, standing. Work Experience:

Medical Group of Culver City: Medical Assistant Culver City, CA October 2015- January 2023 Take vital signs, draw blood specimens, submit HMO authoriza ons, answer phones, schedule pa ents, schedule outpa ent procedures at mul ple hospitals, travel with Doctor for workers compensa on pa ents, contact pharmacies, insurance co., spirometry, EKG, & rapid dips ck. Ugo Café; Catering Driver Culver City, CA November 2015- March 2016 Prepare large catering take outs for banquets, prep food, take stock and inventory of kitchen items and food products, discard expired food products, mop, clean up, sweep, answer phones, take order deliveries and take out, prepare dessert tray, clean driving record, closing restaurant Nongla Café (Vietnamese): Dishwasher Los Angeles, CA March 2015- October 2015 Clean, wash, and organize plates, kitchen utensils, carry 40 lbs, prep-food, prepare sandwiches, prepare pick up orders, stock and inventory of kitchen supplies. Adhere to OSHA & food and safety codes and regula ons with handling & preparing food at all mes, mop, wash down mats. Good Heart Cardiology: Medical Assistant Los Angeles, CA August 2013- September 2015 Pa ent intake/ ou ake, run back office du es, vital pa ents, assist in stress echocardiograms, USG Sclerotherapy, assist to Vascular Surgeon for EVRFA (Endovenous Radio Frequency Abla on), EKG’s, draw blood, answer phones, mop floors, on-site laundry, DSE, scan, upload and fax. Khalili Center for Bariatric Care: Medical Assistant Beverly Hills, CA January 2011- March 2012 Take vital signs, EKG’s, specimen collec ons, data entry, schedule pa ent appointments, insurance verifica on, co-pay collec ons, and medical supply inventory. Rooming pa ents, daily opening and closing procedures, ordering medical and office supplies, managing office mail. Priority One Credit Union: Merchant Teller Van Nuys, CA April 2010-December 2019 Customer service, processing cash deposits, data entry, processing and balancing ATM, upda ng signature cards, managing mail, filing documents, transla ng in Spanish, stock & inventory cash vault, balance drawer, cross sell accounts, par cipate in community events. Wells Fargo Bank: Merchant Teller Reseda, CA November 2009- April2010 Customer service, data entry, handling large cash deposits, processing transac ons, stock & inventory, filing CTR’s, balance drawer, upgrading accounts, referrals and cross sale. Gree ng customers, answering phones, cross sale credit card referrals, set daily checking quota accounts. Professional Business Bank: Merchant Teller Pasadena, CA May 2008- September 2009 Processing large local business cash deposits, customer service, data entry, stock & inventory, balance vault, & ATM daily, filing CTR reports, order cash order thru Federal laws protocols for cash safety. Travel Teller to south bay branches, open & closing bank procedures. Educa on:

UEI College (United Educa on Ins tute) Van Nuys, CA January 2010- September 2010 Medical Assistant Diploma: 3.6 GPA

Los Angeles City College Los Angeles, CA September 2006- June 2008 English Cer fica on: 3.0 GPA

Fairfax High School Los Angeles, CA September 2002- June 2006 Diploma: Honor Roll Student: 3.8 GPA

References Available Upon Request