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Customer Service Data Entry

Location:
Orlando, FL
Posted:
September 28, 2023

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Resume:

PATRICIA BROWN

Provider Service Representative

Clarkston, GA 30021

adz0p0@r.postjobfree.com

+1-678-***-****

Answering calls from providers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that providers feel supported and valued Authorized to work in the US for any employer

Work Experience

Provider Service Representative

Orthonet - White Plains, NY

October 2018 to November 2019

Answering calls from providers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Front End Supervisor

Sam's Club - Kingston, NY

June 2015 to August 2018

• Provided excellent customer service

• Handled monetary transactions

• Conducted interviews, set goals and objectives, coordinated staff activity, and scheduled employees

• Handled difficult problems and customer complaints.

• Started as a cashier and in less than 3 months I was promoted to the front-end supervisor. Call Center Representative

TRAILWAYS BUS COMPANY - Kingston, NY

July 2010 to March 2015

• Answered 100 + inbound calls a day

• Provided customer service by scheduling trips, answering inquiries and accepting monetary transactions over the phone

• Explained trip packages to customers

• Performed data entry

• Received calls regarding lost and found items

Education

Associate's Degree in Business Entrepreneurship in Business Entrepreneurship

Ulster County Community College - Kingston, NY

August 2016 to Present

High School Diploma

New Rochelle High School - New Rochelle, NY

September 2001 to June 2005

Skills

• CUSTOMER SERVICE (7 years)

• DATA ENTRY (4 years)

• MS OFFICE

• Customer Care

• Customer Support

• CSR

• Call Center

• Interviewing

Additional Information

Skills

MS Office, data entry, customer service and call center



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