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Customer Service Administrative Assistant

Amarillo, TX
September 28, 2023

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Brenda Kate Hobson


**** ******* ******, ***. ****

Amarillo, Texas 79118

To Whom It May Concern:

Thank you for the opportunity to apply for your available position. I have reviewed the qualifications and feel that I could be a great candidate for your organization. I am a leader, mentor with a strong background in customer service/relations and sales.

Although my resume reflects the last 27 years of my career as an owner and operator to my business; I would like to give you a listing of my earlier years of employment.

At age 17, I began working with HEB Grocery Store. I was hired to work in the GM department. During my tenure there I was cross trained in other areas which allowed me to grow and become a night manager.

Here are the various departments:

GM – Customer Service/Stocker/Ordering

BEAUTY & SALES – Assist in ordering/Building Displays/Stocker

CASHIER – Customer Service/Cashiering/Produce Knowledge/IPM Qualifications/Balancing Cash Box

RECEIVING – Checking in all vendors (merchandise coming in and out) / Theft-Shrinkage Vigilant

NIGHT MANAGER – Front End Management/Customer Relations/Making sure all cashiers received their breaks-lunches and left on time/Making sure all cashiers balanced out before going home/To oversee all departments during the evening hours/Making sure all departments were ready for the morning opening/Handle any problems with customers, employees and departments (including equipment)

Here is the list on the continuance of my various employers and duties:

ALICE NATIONAL BANK – Teller/Customer Service/ATM Operator




BANK OF AMERICA – Teller/Customer Service/New Accounts/Safety Deposit/Administrative Assistant

PERMIAN CARDIOLOGY – Receptionist/Scheduler/Medical Records/Telephone – Customer Service

WOMEN’S CLINIC – Receptionist/Scheduler/Medical Records/Telephone – Customer Service

*WEST TEXAS STATE BANK – Loan Administrative Assistant

These all bring me to today and have collectively empowered me to lead with strong communication skills, customer service skills and management skills. I believe in establishing great communication as well as trust between your team and customers/clients to bring growth to the bottom line as well as success.

Please review my resume and consider me for your position.


Brenda Kate Hobson.

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