Data Entry Human Resources
Resume:
Carol Kidd
Denton, TX *****
*******@*****.***
Exemplary problem-solving skills; ability to identify problems and inplement corrective processes. An unwavering commitment in cultivating positive relationships with clients and colleagues. Proficient in prioritiizing, delegating tasks, and making sound decisions rapidly while remaining focused on the bottom line.
Work Experience
Housing Specialist
Beacon Hill Staffing - Dallas, TX
November 2021 to March 2023
• Reviewed and processed applications for government funded rental and utility assistance.
• Entered data, reached out to tenant and landlord in order to complete application if necessary.
• Process all transactions within the PHA’s required business systems.
• Resolve concerns between owners, tenants and the Public Housing Authority (PHA)
• Determine housing assistance payment and tenant rent calculation.
• Maintain accurate and complete applicant/participant files.
• Provided excellent customer service to participants, landlords, co-workers, clients and vendors.
• Performed other duties as assigned.
Assembly Specialist
Peterbilt Manufacturing - Denton, TX
April 2021 to September 2021
• Assembled trucks on assembly line.
• Attached air dryer
• Routed electrical harnesses to rear end of trucks.
• Performed other duties as assigned.
Order Picker
Fastenal Distributors - Denton, TX
February 2019 to August 2021
• Picked orders and packed products.
• Operated computer programs, scanners and printers to label products.
• Used a scale for weighing product
Data Entry Clerk
Signet Jewelers - Coppell, TX
March 2017 to August 2018
• Extracted data from systems to generate reports, mailing lists and for other purposes as required by the Company.
• Submitted requests to vendors and update records for online orders daily.
• Processed returns/refunds for Omni channel orders in a web base system.
• Accurately entered information into various computer programs. Records Clerk
Signet Jewelers - Irving, TX
July 2014 to March 2017
• Maintained, updated and tracked physical and electronic information in the Human Resources Information System (HRIS).
• Ensured that on-site physical records were maintained in an organized, secured manner according to security protocols established by the Company.
• Coordinated the transfer of information in/out of the department per approved procedures and protocols.
• Proactively managed files to ensure the security and integrity of employee's information.
• Searched and retrieved information in response to requests from authorized users.
• Eliminated outdated or unnecessary information via secured destruction procedures.
• Prepared and transferred files to inactive and/or offsite storage according to the Company's retention guidelines and/or legal requirements.
• Performed periodic audit inspections of files to ensure correct placement, legibility and proper condition. Distribution Clerk
Signet Jewelers - Irving, TX
September 2013 to July 2014
• Picked, packed, put away, and received jewelry.
• Processed returns of jewelry sent back from vendors.
• Was responsible for manifesting orders.
Pride Staff, Temporary Assignment
BINS, MEDUSA, and stores - Irving, TX
September 2012 to September 2013
TX
• Participated in the daily operations of receiving, auditing, and distributing merchandise.
• Ensured merchandise was correctly distributed to the respective division, buyers, vendors, and store locations.
• Coordinated with other departments regarding the distribution of merchandise to appropriate distribution locations.
• Pulled merchandise based on invoice and ensured it was tagged to the correct location.
• Inspected merchandise for correct SKU tags.
• Keyed transfers to vendors, BINS, MEDUSA, and stores; keyed orders for manual pick-up; ensured all orders were completed and placed in the designated pick-up/handling areas.
• Performed all required data entry ensuring complete, concise, and accurate information was keyed in the database.
Data Entry Clerk
ADP - Dallas, TX
May 2003 to June 2006
• Processed, sorted, distributed and/or delivered incoming correspondence (email, mail, faxes, etc.).
• Reviewed and organized records for accuracy and completeness.
• Verified and entered data.
• Scanned and filed documents into electronic systems.
• Prepared, distributed and maintained department paperwork, records, and reports accordingly.
• Filed and/or destroyed paper documents per retention policy.
• Shredded documents as appropriate to protect customer privacy
• Processed outgoing individual and group mailings.
• Ordered supplies; followed up for completion; maintained stock levels.
• Other tasks assigned by supervisor or manager.
Education
High school diploma
Robert E. Lee High School - Tyler, TX
1984
Skills
• DATABASE (4 years)
• CASE MANAGEMENT (2 years)
• ECOMMERCE (2 years)
• EPIPHANY (4 years)
• KRONOS (4 years)
• Data Entry Operator (4 years)
• Typing (4 years)
• Data Entry (4 years)
• Data-Entry (4 years)
• Excel (4 years)
• Word (4 years)
• Customer Service (10+ years)
• Scanning (4 years)
• Recording (3 years)
• Warehouse experience (10+ years)
• English (10+ years)
• Forklift (10+ years)
• Pallet Jack (10+ years)
• Human Resources (3 years)
• Oracle (3 years)
• Microsoft Office (4 years)
• Google Docs (4 years)
• Microsoft Outlook (7 years)
• Order Picking (10+ years)
• 10 key calculator (10+ years)
• Phone etiquette (2 years)
• Office Management (1 year)
• Packaging (10+ years)
• Microsoft Powerpoint
• Shipping & Receiving
• Windows (7 years)
• Logistics (10+ years)
• Customer support (7 years)
• Filing (5 years)
• Data collection (7 years)
• Order fulfillment (10+ years)
• Warehouse distribution
• Front desk (3 years)
• Search engines (7 years)
• Documentation review
• Databases (7 years)
Certifications and Licenses
Forklift Certification
Additional Information
Technical Skills: eCommerce Hub, Epiphany (Case Management Database), Google Docs, Microsoft Office Suite 2010, Kronos
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