BRITTANY
HOKE
*********@*****.***
Indianapolis, Indiana 46237
CONTACT
Dedicated worker with excellent
communication, time management and
problem-solving skills. Frequently
praised as hardworking by my peers, I
can be relied upon to help your
company achieve its goals.
PROFESSIONAL SUMMARY
Warehouse Associate
Amazon, Plainfield, Indiana
Learning Ambassador
07/22 - present
•Assist with teaching and helping new and existing associates in various roles
•Conducting group tours, leading team exercises and group discussions
•Working at a higher standard and leading by example
•Maintains professional communication with leadership and management Problem Solve
02/22 - present
•Process damaged or missing consumer products
•Work in a team environment to meet goals and deadlines
•Effectively communicating with other departments for problem solve needs
•Assist with training problem solve associates
Seasonal Secretary
Handmade Cuties, Indianapolis, Indiana
EXPERIENCE
December 2021 - Present
March 2012 - December 2021
• Provided product information and resolved concerns to assist customers. Demonstrated ability to manage multiple tasks while remaining adaptable
• and flexible.
• Provided efficient and courteous service to customers at all times.
• Responded quickly to meet customer needs and resolve problems. Defined problems, collected data, established facts and validated
• conclusions.
Associate In Science (A.S.) In Human resources
Kaplan University Online, Indianapolis, Indiana
EDUCATION
January 2009
SKILLS
• Excellent verbal and written communication skills
• Problem solving and critical thinking
• Organizational strengths
• Flexibility and adaptability
• Teamwork
• Conflict resolution