POH TAN

ACCOMPLISHMENTS

Coined by the Commander and

different officers for doing

exceptional work.

Earn Achievement Medal for

going above and beyond my

regular duties.

SKILLS

• Maintain Employment Records

• Customer Loyalty

• Cash Register Operations

• Customer Satisfaction

• Complaint Handling

• Word Processing

• Administrative Support

• Data Entry

Confidentiality and Data

Protection

•

Bilingual in Mandarin and

English

•

• Margin Goals

• Customer Interaction

• Food Safety Procedures

• Hospitality Management

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with eight years of experience working in busy military environments.

WORK HISTORY

May 2022 - Current

Air Force Reservists USAFR, Whiteman Air Force Base, MO August 2022 - October 2022

Remained current with training and sought new training opportunities to further personal growth.

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Participated in community events representing U.S. military and recruited interested parties.

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Displayed exemplary personal and professional

appearance, attracting local populace to inquire about military experience and opportunities.

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Interacted with 60+ customers per day by phone, email, or in-person to provide information.

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Monitoring if customers were getting their pay for their work.

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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

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• Reconciled account files and produced monthly reports. Edited documents to improve accuracy of language, flow, and readability.

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Monitored and oversaw general cleaning of office in line with company cleanliness standards.

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Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

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CONTACT

Liberty, MO 64068

402-***-****

adz0eq@r.postjobfree.com

Bold Profile

• Performance Goals

• High-Volume Environments

• Labeling and Boxing

LANGUAGES

Chinese (Mandarin)

Native or Bilingual

English

Full Professional

Chinese (Cantonese)

Professional Working

Package Handler FedEx, 4029 N Pleasant Ave, Kansas City, MO 64161

May 2018 - May 2022

Security Forces USAF, Offutt AFB

Followed safety regulations to maintain safe work

environment.

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Removed jams and unblocked conveyor system to maintain flow of goods.

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Proved successful working within tight deadlines and fast- paced environment.

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Used hand-held scanners and physical logs to accurately track item movements.

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Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

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• Assembled, sealed, and loaded packages into correct trucks. Followed verbal and written instructions to properly move and ship products.

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Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

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Stored and secured 500 packages in designated areas to prevent damage and theft.

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Conduct 4-5 patrolling hours per shift to make sure there were no tampering or destruction in buildings.

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Remained calm and alert especially during emergency situations to maintain order and confidence in authority.

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Identified and reported suspicious activity to prevent security incidents.

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Led, managed, and performed force protection duties to protect personnel and resources.

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Investigated incidents and wrote detailed reports for superior review.

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Observed CCTV cameras to detect potential threats and respond accordingly.

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Monitored personnel access and maintained accurate security records.

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Executed decisions and actions based on previous

experience and good judgment, sometimes revising

procedures to accommodate unusual situations.

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Operated security console equipment to monitor and control access.

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Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to

facilitate operations.

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Conducted background checks on new personnel to certify security clearance.

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February 2015 - January 2017

Security Forces Apprentice USAF, Aviano Air Base

April 2004 - May 2014

Restaurant Team Member Ming Dragon, 927 W Liberty Dr, Liberty, MO 64068

• Conduct multiple training to ensure job efficiency

• Patrolled grounds to monitor status and safety of premises. Responded to emergency situations quickly and calmly for professional support.

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Remained calm and alert especially during emergency situations to maintain order and confidence in authority.

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Led, managed, and performed force protection duties to protect personnel and resources.

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Protect 5-billion-dollar worth of assets, people of base, and base.

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Greeted 200 guests per day pleasantly and answered menu questions.

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Arrived to work in uniform and presentable in appearance to meet restaurant standards.

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Operated register to process payments and collect cash payment for order totals.

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Used cash registers and calculators to prepare bills, accept payments and make change.

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• Cultivated warm relationships with regular customers. Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.

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Trained new employees by demonstrating tasks and

coaching during daily activities.

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EDUCATION

No Degree Chemistry

UMKC, Kansas City

No Degree Healthcare Administration

Columbia Southern University, Orange Beach, AL

No Degree Computer Science

UCM, Warrensburg, MO

Expected in December 2025

No Degree Psychology

Park University, Parkville, MO

2006

High School Diploma

Liberty High School, Liberty, MO

Contact this candidate