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Customer Service Administrative Assistant

Location:
Jonesboro, GA
Posted:
September 28, 2023

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Resume:

DANIEL JOHNSON

*** ********** *** *********, ******* 30238 Phone: 678-***-**** Email:adz0dv@r.postjobfree.com

CAREER SUMMARY

A very performance driven, consistent, enthusiastic, and highly talented working professional with years of accomplished with a discovered passion for warehouse production, particularly kitting and assembly lines.

SUMMARY OF QUALIFICATIONS

Passing score of the GACE Paraprofessional Assessment

Certificate in Business Administration

Microsoft Word, Excel, PowerPoint, Outlook Express, Microsoft Windows XP and Microsoft Office.

Superior Customer Service & Hospitality; ability to establish and maintain positive relationships with staff.

Effective problem-solver and decision maker; ability to motivate and encourage others to contribute to a team effort; effective oral and written communication skills; exceptionally autonomous, persistent and competitive.

Excellent interpersonal and negotiating skills; adaptable to new concepts and responsibilities.

Proficient in handling diverse tasks simultaneously; detail-oriented, efficient, organized professional with working knowledge of varied systems; possess strong analytical and problem solving skills.

Commitment to furthering the success of the team members, as well as delivering quality individual performance in a high-pressure environment.

Picking, stowing, scanning, pallet jack, diverting, splitting

EDUCATION and CERTIFACTION

CDA Certification May 2020

Registered Behavior Technician 40 Hr Course Completion August 2020

First Aid/CPR June 2020

GACE Paraprofessional Certification July 2016

Business Administration Certificate October 2001

SOUTHERN CRESCENT TECHNICAL COLLEGE, GRIFFIN, GEORGIA

EMPLOYMENT

HelloFresh, Pit Operator (March 1, 2021 - Present)

Amazon, Warehouse Worker (Dec. 2020-March 2021)

Prime Care Learning Center, Assistant Teacher

( Oct 2019-Jan. 2021)

Administrative Assistant, Project FIRM (Oct. 2015 – Sept. 2019)

Special Ed. Paraprofessional, Atlanta Public Schools GNETS (Aug 2018- May 2019)

Special Ed. Paraprofessional, Chattahoochee Hills Charter School (July 2017 – July 2018)

Romar Academy, First Grade Teacher (July 2016-May 2017)

Patient Transporter, Atlanta V.A. Medical Center ( May 2011 – June 2015)

School Nutrition, Oakley Elementary ( Aug 2007 - May 2011)

Assistant Store Manager, RadioShack ( July 2005 – Aug 2007)

Assistant Manager Fuddruckers ( Feb 2001 – July 2005)

Shift Manager, Pizza Hut ( Jan 1998 - Jan 2001)

●Assists in the educational and social development of students under the direction and guidance of the facilitator and classroom teachers.

●Assist in the implementation of Individual Education Plans for the students and monitor their progress.

●Provide support for individual students inside and outside the classroom to enable them to fully participate in activities.

●Work with other professionals, such as speech therapist, social worker, occupational and physical therapists.

●Assist classroom teachers with maintaining student records.

●Support students with emotional or behavior concerns and assist them in developing appropriate social skills.

●Trained knowledge and proficiency with writing Individualized Educational Plans (IEP’s)

●Trained knowledge and proficiency with modifications/accommodations of General Education LessonPlans in accordance with the student’s IEP goals

●Trained knowledge and proficiency with TEIR III RTI probe/assessments for students recommended

for Special Education testing

Prepared food and beverage items according to standardized recipes and established food preparation procedures (e.g. regular food items, deli sandwiches, baked goods, etc.) for the purpose of meeting mandated nutritional and projected meal requirements. HACCP.

Maintained proper discipline and order in the classroom.

Employed a variety of instructional aids, methods, and materials to reach the whole child: spiritual, mental, physical, social, and emotional.

Developed and maintain positive rapport with students, parents, and staff.

Planned and instructed small and whole group lessons to multi-age class.

Responsible for excellence in customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.

Generated repeat business through successful client follow-up.

Transports patients by assisting patients in and out of taxis, ambulances, cars, and helicopters; lifting patients on and off beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchairs or moveable beds.

Comforts patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity.

Transports equipment and supplies by picking-up requisitioned orders; delivering them to assigned treatment areas and patient care areas.

Transports laboratory specimens by picking-up specimens and delivering them to specified laboratory.

References available upon request



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