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Sales Manager

Lemont, IL
September 27, 2023

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John Jones



● Western Connecticut State University

Bachelors in Business Administration

Double concentration in Marketing and Personnel

● Ford Motor Credit Finance and Insurance School

Professional Summary

Hard working and energetic Sales Manager with more than 40 years in the automotive business. The majority of those years were managing sales people in the fast pace and profitable business of car sales. Professional Experience

Medical Leave - Lemont - 06/07/2023 to Present

● Took several months off after an accident that required surgery and extensive rehabilitation Used Car Director - Jaguar Land Rover of Peoria - 6/01/2019 to 4/20/2023

● Managed dealer trades

● Conducted internet marketing

● Maintained top customer satisfaction

● Desked deals

● Managed used vehicle inventory

● Appraised vehicles

● Bought and sold vehicles through the service line and multiple auctions Sales Manager - O’Brien Hyundai, Genesis - 6/01/2017 to 5/30/2019

● Structured new and used vehicles sales .

● Consistently top PVR in our auto group

● Conducted used vehicle appraisals

● Monitored the CRM for proper follow-up

● Managed new and used vehicle inventory

Sales Manager - Fox Valley Ford - 4/01/2009 to 5/22/2017

● Increased our gross profits by 17% while increasing our customer satisfaction over zone average

● Appraised trade-ins

● Coached under-performing salespeople

● T.O. 100% and early to ensure the sale

● Bought vehicles

● Monitored follow-up procedures

● Ensured all used vehicles are serviced and detailed

● Established and monitored goals

Sales Manager/Used Vehicle Director - Saturn of Southwest Florida - 2005 to 2009

● Managed the used vehicle departments for all 3 of the Saturn stores

● Managed both the new and used departments of the Fort Myers location

● Developed sales strategies that allowed us to maintain top gross profits

● Regularly placed in the top 5 Saturn dealers in our region.

● Hired and trained all of the Fort Myers sales staff

● Maintained a rapid turnover of our inventory through manager specials, auctions and wholesalers. New Vehicle Sales Manager - Willowbrook Ford - 2002 to 2005

● Audited rebate claims

● Assisted used vehicle sales manager as needed

● Intervened early to assist sales personnel with deal closures

● Consistently exceeded our assigned market share

● Maintained Top 10% voice of the customer, to receive the Presidential Award New Vehicle Sales Manager - Fairfield Ford and Domino Ford - 2000 to 2002 New Vehicle Sales Manager - Galloway Ford - 1994 to 2000 Areas of Expertise

● Structuring deals

● Training and development

● Working with many different C.R.M’s

● Goal oriented

● Appraising Vehicles

● Excellent Leadership Skills

● Exceptional Communication

● Proficient in both new and used vehicles

My Automotive experience extends back to 1982, the majority of it in Management positions. This information is available on request. In addition, references are available upon request

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