Quality control, customer service, reliable, motivated, self sufficien

Jennifer Vincent

**** ****** ***** *** *** Vegas, NV 89149* 702-***-**** * *******************@*****.*** Professional Experience:

Guaranteed Rate, Inc. (12/31/2018 to 10/13/2022) Loan Processor

· Managed pipeline and ensured customer satisfaction. · Amended loan terms and conditions and audited for quality control. · Review files received from loan officer for accuracy – send out needs list to borrower and loan officer for conditions needed on file. · Work with title offices to request necessary documentation for file. · Review all documentation for accuracy. · Submit loan to underwriting department for review. · Oversee file thru-out the closing processor. · Assist funder and purchasing department in any conditions needed to fund and purchase the loan. Freedom Mortgage (07/06/2016 to 12/30/2018) Loan Processor

· Managed pipeline and ensured customer satisfaction. · Amended loan terms and conditions and audited for quality control. · Review files received from loan officer for accuracy – send out needs list to borrower and loan officer for conditions needed on file. · Work with title offices to request necessary documentation for file. · Review all documentation for accuracy. · Submit loan to underwriting department for review. · Oversee file thru-out the closing processor. · Assist funder and purchasing department in any conditions needed to fund and purchase the loan. North American Funding (10/01/2014 to 06/25/2015) Loan Processor

· Managed pipeline and ensured customer satisfaction. · Amended loan terms and conditions and audited for quality control. · Review files received from loan officer for accuracy – send out needs list to borrower and loan officer for conditions needed on file. · Work with title offices to request necessary documentation for file. · Review all documentation for accuracy. · Submit loan to underwriting department for review. · Oversee file thru-out the closing process. · Assist funder and purchasing department in any conditions needed to fund and purchase the loan. Paramount Residential Mortgage Group, Inc. (02/2013 to 09/30/2014) JR Underwriter and Loan Processor

· Signed off conditions while reviewing files for completeness and accuracy. · Managed pipeline and ensured customer satisfaction. · Amended loan terms and conditions and audited for quality control. · Review files received from loan officer for accuracy – send out needs list to borrower and loan officer for conditions needed on file. · Work with title offices to request necessary documentation for file. · Review all documentation for accuracy. · Submit loan to underwriting department for review. · Oversee file thru- out the closing process. · Assist funder in any funding conditions needed to fund loan. All Western Mortgage (10/2012 to 02/2013) Shipper and Funder

· Ensure accuracy of file before submitting the file to investor for purchase. · Cleared any outstanding conditions the investor requested prior to purchase of loan · Insured all FHA loans. · Ensured accuracy of all FHA loans before submitting them to FHA for insuring. · Reviewed for completeness and requested any outstanding items needed for funding from the loan processors and / or escrow officers. · Balance hud and requested funds from warehouse lines for loan proceeds. Real Estate Agent (07/2010 to 12/2012) Member of GLVAR since July 2010

· Customer service – assisting buyers and sellers. Keeping clients informed as to what is going on with the purchase or sale of their homes. · Ability to pull accurate property values. · Ability to negotiate contracts. · Properly prepare necessary paperwork and accurately process / audit for submission to company with minimum / no errors.

Countrywide Bank, FSB Las Vegas, NV (09/2004 – 07/2008) Sales Associate

· Internal point of contact for all business partners, fulfillment center and sales staff. · Managed pipeline for designated accounts and updated management reports. · Helped create solutions and gain more business. · Create marketing newsletters, blast emails and flyers to send to business partners. · Develop relationship with over 30 accounts including largest producing account for Countrywide America’s Wholesale Lender.

Underwriting Associate · Signed off conditions while reviewing files for completeness and accuracy. · Managed pipeline and ensured customer satisfaction. · Amended loan terms and conditions and audited for quality control. Production Coordinator · Mastered all functions of the lock department: Discussed rates, renegotiations and scenarios. · Acted as liason between sales staff, branch and business partner. · Assisted business partners in navigation of company website and promoted the benefits it provides. Education:

Key Realty School, Las Vegas NV, June 2010 Hewitt Trussville High School, Trussville, AL, June 1989 Qualifications:

Familiar with various software. Lotus notes, google, word, excel, works, Las Vegas MLS and Zip Forms, Calyx, FastTrac, FHA Connection, VA Portal, Encompass, Microsoft Office. · Highly motivated with an ability to meet deadlines and work well with others.

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