Customer Service Data Entry

Shea Cardinale

Telephone: 415-***-**** *************@*****.***

“It is not a case we are treating; it is a living, palpitating, alas, too often suffering fellow creature.” John Brown: My main career goal is to make a positive impact on the lives of others while working towards professional gains and purpose.

HIGHLIGHTS OF QUALIFICATIONS

ACLS

PHTLS

CPR Trained and Certified

Grievance Counseling

EVOC

PALS

PROFESSIONAL EXPERIENCE

Scissor Me Whiskers- Grooming and Retail stores

San Francisco and New orleans 2017 to Present

Co Owner and CEO of business

Manage day to day operations

Manage employees

Customer service

Ordering Merchandise

Finances

Payroll

Scheduling

Rural Metro

Santa Clara County, CA

Paramedic 2011- 2023

Respond effectively & efficiently to 911 calls

Perform ALS assessment

Participate in extensive training & practice

Maintain & provide current EMS protocol

CTDN Tissue Donor Coordinator

San Leandro, CA Aug 2012- March 2016

Review Medical Charts

Screen with tissue processors

Coordinate tissue recovery teams

Effectively communicate field terminology with medical professional Speak with & counsel grieving families about donation Maintain professional demeanor while engaging in intimate & extensive interviews

MTF Donor Coordinator

San Francisco, CA

Northern California Tissue Coordinator 2010-Aug 2012 Review medical charts

Screen tissue processes

Effectively communicate field terminology with medical professional Speak with & counsel grieving families about donation Maintain professional demeanor while engaging in intimate & extensive interviews

American Medical Response

Redlands and Santa Clara County, CA

Paramedic 2004- 2011

Provide professional medical response in a timely manner to 911 calls Conduct trained ALS assessments of emergency situation Assist patients with emergency care

IHSS

Caregiver 2007-2009

Worked as caregiver part time for adolescent with Angelmans syndrome Help with daily activities, incorporate learning, leisure activity, and individual skill sets

Community Association for Rehabilitation

Palo Alto, CA

Caregiver &Teacher 2002- 2004

Provide supervision for developmentally disabled children & adults Incorporate learning, leisure activity, and individual skill sets Meet specific needs of client

Understand and communicate effectively with each child & adult EDUCATION

NCTI, Roseville, C.A., 2003.

College of San Mateo, San Mateo, C.A., 2001.

Chico State, Chico, C.A., 1999.

Notre Dame High School, Belmont, C.A., 1996.

ADDITIONAL SKILLS/KNOWLEDGE:

Proficient in Data Collection Software, data entry, and multiple mediums of technological communication

Over eighteen years in various customer service/sales positions Competitive varying technical, personal, and professional skills REFERENCES

References available on request.

Numbers for all jobs also available to contact.

Contact this candidate