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Customer Service Administrative Assistant

Location:
Miami Beach, FL
Posted:
September 28, 2023

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Resume:

MEGAN BACIK

Motivated self-starter recent college graduate seeking full-time employment. Eager to bring undergraduate accomplishments and customer service experience to a new organization, while learning from seasoned professionals.

EDUCATION

BACHELOR OF SCIENCE, HEALTH SCIENCE

FRANKLIN PIERCE UNIVERSITY, July 22nd

Coursework including but not limited to: Introduction to Healthcare Management, Production of Operations Management, Research Methods, Principles of Accounting, Principles of Microeconomics, Leadership Academy. Member: Women’s Lacrosse Team, Health Science Club

SKILLS

● Proficient in Microsoft applications

● Excellent writing, research and analytical skills

● Keen attention to detail and strong organizational habits

● Comfortable working as a team member

● Dedicated customer service representative motivated to maintain customer satisfaction

● Able to multitask in a fast-paced result oriented environment EXPERIENCE

FRANKLIN PIERCE POSTAGE OFFICE -(MARCH 2020 - MAY 2020) MAILROOM ADMINISTRATIVE ASSISTANT- Logged and recorded delivery items into system. Processed transit mail and tracked signature movements. Sorted and distributed incoming and outgoing postage. Insured data/records were kept up to date through accurate data checking, classification, filing and database management. Provided support to applicable inquiries.

FRANKLIN PIERCE UNIVERISTY LIBRRY CAFÉ -(SEPTEMBER 2019 - MAY 2020) BARISTA- Trusted individual to perform opening and closing of café. Welcomed customers, described menu items, took orders, prepared beverages and processed payments. Cleaned and sanitized equipment, utensils and work areas. Maintained accurate inventory daily. Delivered excellent customer service and communicated effectively to superiors and fellow colleagues.

HARBOR CLUB AT PRIME, HUNTINGTON NY -(JUNE 2022- JUNE 2023) Head server accurately records orders and works closely with servers and kitchen staff to exceed guest expectations with exceptional food and beverages. To maintain a clean and welcoming environment, I routinely clean table linens, settings, glassware, windowsills, carpets, counters, floors, storage areas, and refrigerators. Additionally, I have experience setting up banquets for various community and fundraising events. I am prompt in serving all food courses and alcoholic beverages, including barista experience in making and serving coffee. CHRISTOPHER'S PUB & EATERY -(DECEMBER 2021- SEPTEMBER 2023) Head bartender & server Trusted to ensure that patrons meet the age requirements for purchasing alcoholic beverages by checking their identification. I serve a variety of drinks, including wine, bottled or draft beer, liquor, and mixed drinks.. Additionally, I maintain a clean and well-stocked bar area, including alcohol, mixers, garnishes, ice, glassware, napkins, and straws. I regularly order or requisition supplies to meet patron demands and ensure that workflows are maintained. Finally, I collect payments for beverages and balance cash receipts at the end of each shift.



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