November ****

May **** - August ****

Charity Jenkins

**** **** ******** ***., ********** NC 27410

252-***-**** • adyzz9@r.postjobfree.com

SUMMARY OF QUALIFACATIONS

Proven hard worker

Good eye for detail, skilled at setting priority Equally effective working independently and in cooperation with others Objective

To obtain a position utilizing my skills in leadership, versatility, flexibility and teamwork

Work Experience

Digital Support

Truist

Management of risks connected to identity fraud, regulatory compliance, and cyber security that could jeopardize the bank's control over the digital user experience.

· Expertise in data skills such as data analysis and effective user communication

· Assist clients on various platforms offered by the Bank, including, but not limited to, online and mobile banking, Bill Pay, remote deposit capture, mobile deposit, wire transfers, ACH transfers, Zelle transfers, and debit cards.

Help perform technical troubleshooting with the truist app or the truist website computer’s

Trained new hires

Taking incoming and outgoing calls to customers that need help with their issues

Technical Advisor (Remote)

Apple

Help perform technical troubleshooting with apple iPhone and mac computers

· Trained new hires

February 2016 - December 2019

November 2014 - November 2015

August 2013 - February 2014

· Taking incoming and outgoing calls to customers that need help with their devices

· Scheduling appointments if need by the cx request

· Helped with some billing inquiries and refund

· Senior support for iPhone, iPad and various other devices Medical Technicians

Alorica Briova

Help clients apply their clients order medication

· Educated clients on discounts when it came for paying for medication Took care of any billing issues with the customer that they may have had

· Checking on appointments and or making appointments for the customers

· Making outgoing and incoming calls

Technical Support

Converges

Provided support for prepaid (Verizon) customers

· Phone support added lines

· Helped client with data service

· Processed billing inquiries for the customers

· Scheduled appointments to have the device services

· Taking incoming calls only

Hostess

Red Lobster

· Seated customers

· Make guests feel welcomed, cared for, and valued.

· create a warm and welcoming environment for patrons from the moment they enter the establishment.

· Provide menus, take names for reservations and answer the phone References

Tonia Cutchin Superior Judge 919-***-****

Shanika McKesson PNC Supervisor 252-***-****

Other Activities

August 2006 June 2010

August 2016 Current

Member of the New York soccer club. I enjoy sport, traveling, listening to music and sharing a great meal with friends.

Education

Tarboro High School

Earn Diploma

Earn Diploma

Pitt Community College

CRNA anthologist nurse

Contact this candidate