Customer Service Store Manager
Resume:
SF
SKYE FIERRO
**********@*****.*** 323-***-**** Lancaster, CA 93536
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Store opening and closing procedures
Store operations oversight
Employee supervision and motivation
Employee training
99 Cents Only Arleta, CA
Store Manager
07/2021 - Current
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Managed inventory tracking and physical inventory counts to minimize loss.
Strengthened work flow productivity by hiring, managing and developing top talent.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Fabletics Torrance, CA
Store Manager
01/2017 - 01/2018
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Managed inventory tracking and physical inventory counts to minimize loss.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Target Inglewood, CA
Executive
06/2000 - 12/2016
Implemented new leadership tactics to help transform business structure. Developed and executed business strategies to achieve short and long-term revenue objectives.
Fostered and maintained positive, trusting relationships with local business partners and authorities.
Identified product improvements to adapt to market shifts and corporate trends.
Collected and analyzed information to produce concise reports. Cal State Northridge Northridge, CA
Bachelor of Science in Psychology
05/2016
Summary
Skills
Experience
Education and Training
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