K

Calvin

Klinger

269-***-****

calvinklinger**@gmail

.com

Vicksburg, MI 49097

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

SKILLS

Customer Support

MS Office Proficiency

Calm and Professional Under Pressure

Responding to Difficult Customer

Inbound and Outbound Calling

Understanding Customer Needs

Verbal and Written Communication

Employee Management

Inventory Management

EXPERIENCE

Customer Service Associate

Mendon, MI

TH Plastics Inc./ Jan 2000 to Current

Consulted with customers regarding needs and addressed concerns. Worked close with scheduling and production teams to assure customer questions and concerns were answered prior to the end of each day. Maintained customer relations by always being available to address the concerns and always keeping the customer updated through the process. Warehouse Manager

Mendon, MI

TH Plastics Inc/ Jun 1997 to Current

June 1999: I was promoted to Shipping Lead where I pulled product, created shipping documents and called in all outbound shipments.

2005: I became Shipping / Warehouse Manager where I managed all personnel for both departments, reviewed the EDI releases and provided my shipping group with the daily ship plan, called in or entered shipment details online for all outbound shipments as well as started responsibilities for warehouse organization and flow. Maintained daily forklift inspection sheets and coordinated all repairs through the company servicing the forklifts.

2010: Coordinated and set up a 3PL Logistics provider to save on shipping costs and manage logistics program for the company.

Oversaw the production warehouse as well as multiple offsite warehouses where I organized and tracked all transfers in and out to maintain accurate inventory. Responsible for the companies 26' straight truck and supervised the driver, coordinated all daily activities between plants as well as out of town trips. 2018: Created layout plans for multiple warehouses, coordinated & oversaw the projects to completion.

EDUCATION AND TRAINING

High School Diploma

Mendon High School Jun 1997

Mendon, MI

CERTIFICATIONS

Certified Forklift Trainer since 2018

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