Customer Service Clerk/Team Member

PAUL SPASOFF

*** ****** ** #**, *********, MI ***53 · 989-***-****

************@*****.***

Seeking full-time employment in grocery, food service or customer service.

EXPERIENCE

**/**** – 10/2017

GENERAL MAINTENANCE WORKER, BAY BREEZE RESORT INC., PRUDENVILLE, MI

General grounds and building maintenance, light carpentry and assist housekeeping as needed.

08/2005 – 12/2007

DEPARTMENT MANAGER, GLEN’S MARKET, ROSCOMMON, MI

●Oversaw training of new employees and mentored to promote productivity

●Directed team of 6 customer service professionals assisting customers

●Completed documentation and logs each day and created weekly reports detailing activities

●Stocked and rotated inventory regularly and completed quarterly inventory reports

03/2000 – 08/2005

TREE FARM MANAGER, MAYO FARMS, SUMTER CO., FL

Trained new employees on customer service policies and service level standards. Interacted with customers and retail buyers to follow up on shipping status and expedited orders. Offered exceptional customer service to differentiate and promote the company brand. Answered and solved customer issues and complaint in person and via the telephone. Built customer confidence by actively listening to their concerns and provided appropriate feedback. Logged all daily shipping and receiving orders.

EDUCATION

1984

ASSOCIATE OF ARTS, UNIVERSITY OF CINCINNATI, CINCINNATI, OH

1981

HIGH SCHOOL DIPLOMA, TURPIN HIGH SCHOOL, CINCINNATI, OH

SKILLS

●Quick learner

●Proficient in grocery operations, back of the house restaurant positions and customer service

●Results driven

●Time management skills

●Excellent communication

Contact this candidate