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Case Manager Customer Service

Location:
Dallas, TX
Posted:
August 16, 2023

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Resume:

Ángel Ramírez Ferrer

Legal Assistant / Case Manager

**** * ******** **** ** 236 - Dallas, TX 75211 adyzsq@r.postjobfree.com 469-***-****

WORK EXPERIENCE

Account Manager

D & R Saw and Tools

Dallas, TX- May 2021 to present

Responsibilities:

Run daily routes at Denison, Sherman, Garland, Corsicana to Waxahachie, Tyler

Austin. Sales, follow leads, visit new customers, get orders of products, collect money, problem solving, establish relationships with key personal, dealing with day by day issues.

Skills Used: Very responsible, work under pressure or crisis scenarios

Case Manager

Domingo Garcia Law Office

Dallas, TX - May 2014 to September 2015

Responsibilities:

Intake, Evaluation of PI cases, excellent customer service, worked with high maintenance clients, got and organized medical records, details oriented. Negotiation with Insurance Companies and Closing Cases.

Accomplishments I received a promotion in 5 month from Legal Assistant to Case Evaluator. And from Case Evaluator to Case Manager.

Skills Used Very responsible, work under pressure or crisis scenarios.

Merchandiser/ Sales Representative

Mondelez International

Merchandiser and Order Writer Full Time

August 2013 – May 2021

Responsibilities

Visit stores, establish communication with store managers, receivers, write orders and gain displays opportunities over the competitor and work the delivery, work independently with minimum supervision, achieve a monthly quota.

News Reporter

WIAC 740

Bayamón, PR - May 2012 to October 2013

Cover news (hard and soft news), interviews, live show

Lawyer and Notary Public Private Practice

January 1993 to January 2012

Attorney

Duties: Notary, Torts cases, litigation in general Área, Municipal Law, Human Resources, etc.

EDUCATION

JURIS DOCTOR

Catholic University of P.R. - Ponce, PR 1991.

B.A. in POLITICAL SCIENCE

University of Puerto Rico Mayagüez Campus - Mayagüez, PR 1988

OTHER SKILLS:

·English and Spanish Language fluently oral and written

·Software and computer knowledge



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