CHRISTY WINLEY

Patient Navigator

Email: adyzqc@r.postjobfree.com

Summary

Driven and compassionate communication professional with a reputation from achieving results by building relationships, implementing innovative solutions, and going above and beyond to create the best patient experience. Work Experience

Patient Navigator

Open Health care Clinic- Baton Rouge, LA – August 2020 – Present

• Coordinate with medical providers and ensure compliance to patients.

• Evaluate health insurance coverage utilizing appropriate software.

• Document various activities and maintain record of missed and confirmed appointments

• Analyze client requirements for community resources and recreational activities.

• Prepare and implement medical service plans and scheduled patient appointments.

• Coordinates with Care Management and Discharge Planning to assure development and documentation of a treatment plan.

Customer Service-Cashier

Target Corporation - Baton Rouge, LA September 2018 to January 2019

• Received payment by cash, check, credit cards, vouchers, or automatic debits.

• Issued receipts, refunds, credits, or change due to customers.

• Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Provided excellent customer service.

Federal Emergency Response Officer

Inner Parish Security Company -FEMA – Baton Rouge, LA August 2016 to July 2017

• Secured premises and personnel by patrolling property; monitored surveillance equipment.

• inspected buildings, equipment, and access points, permitting entry.

• Obtained help by sounding alarms.

• Prevented losses and damage by reporting irregularities; informed violators of policy and procedures; restraining trespassers.

• Profound ability to maintain confidentiality of information. Education

Trade in Pipefitting Core & Levels 1& 2

BRCC Acadian Campus - Baton Rouge, LA 2015 to 2016 Vocational in Business Management

Baton Rouge Community College - Baton Rouge, LA

High School Diploma in General

Capitol High School - Baton Rouge, LA 2005

Training: Patient Navigation Professional Training Skills

Teamwork (10+ years)

• Customer Service Skills (10+ years)

• Pivot Tables (1 year)

• Safety (10+ years)

• Filing (5 years)

• As400 (6 years)

• Crew Member

• Customer Service

• Food Service

• Security

• JD Edwards

• Dietary department experience

• Dietary aide experience

• Athenahealth

Certifications and Licenses

Security Guard

Patient Navigation

Additional Information

Special Skills

• Computer Skills, Customer Service, Work effectively as part of a team

• AS400, Creative thinking and problem solving, Proficient Microsoft Word, Excel & Outlook

• 10 - Key / Data Entry, Clerical Training

• Logistics Distribution Training, OSHA & TWIC CARD

• JD Edwards System

• Athenahealth software Medical Program

• HIPPA Training

• Ryan White Training- Continue Health Education

*Knowledge of Case Management

*Scheduling Medical Appointments

* Analyze Health insurance benefits and verify insurance eligibility.

Contact this candidate