Data Entry Customer Service
Resume:
Deborah A. Potts
Blue Springs, MO 64014
**************@*****.***
Objective To work in a challenging position that would assist you company
in achieving growth and profits through maximum use of my experience
and qualifications.
Work Experience 2022-Present Radius Global Solutions Lenexa, KS
Collector
●Responsible for calling customers to get payments for delinquent accounts.
●Collect payments from clients that want to pay off or on their accounts
2021-2021 Quest Diagnostics Lee ‘s Summit, MO
Insurance Interviewer
●Called clients to complete the medical questions in regards to their insurance policies
●Receive inbound calls to complete applications for insurance
●Completed data entry for insurance policies that were received from Insurance Processor
2019-2020 Lyneer Staffing Kansas City, MO
Package Handler
●Responsible for sorting mail for delivery.
●Prepared mail to go to appropriate cities.
●Change printer to stamp mail
2004-2008 Quest Diagnostic Lees Summit, MO
Insurance Processor
●Responsible for inputting all client account information.
●for coding each account for their insurance policies
●Answered all incoming call in regards to client insurance policies
2002-2004 LabOne/Quest Diagnostic Lees Summit, MO
Insurance Interviewer
●Receive inbound calls to complete applications for insured clients to complete the medical questions in regards to their insurance policies
●Completed data entry for insurance policies that were received from Insurance Processor
1998-2002 Midstates Financial Services Kansas City, MO
Secretary I
●Responsible for all data entry updates for clients.
●Coded checks as they came into the office
●Completed inbound account to their proper hospital
●Covered the switchboard when they were at lunch and during breaks
●Helped collectors to locate cases they could not find
●Sorted all mail and distributed to the correct collector
1992-1998 State of Missouri Child Support Enforcement Kansas City, MO
Clerk III
●Responsible for open new client accounts for enforcement
●Made all folders for each account that was completed
●Filed file for other coworkers
●Backed up switchboard operator when she was absent, on break, and at lunch
1987-1992 Norfolk Southern Railroad North Kansas City, MO
Data Entry Clerk
● Distributed the incoming mail
● Prepared the outbound mail to go to post office
● Order all supplies for office
● Answered incoming calls and distributed calls accordingly
● Typed correspondence and forms for office
Skills Copy Machine, Ten-key-by touch, Word Processing, Typing
45 wpm, Data Entry 15,000 ksph, Customer Service, Mult-
line Telephone, Filing numeric and alpha, Microsoft Office
365, Medical Terminology
Education University of Phoenix Kansas City, MO (Associate of Arts De
gree
Penn Valley Community College Kansas City, MO
Kansas City Kansas Community College Kansas City, MO
References Available Upon Request
Contact this candidate