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Logistics Manager Customer Service

Location:
Baton Rouge, LA
Posted:
August 16, 2023

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Resume:

Anthony (Tony) Conrad

Baton Rouge, La • 832-***-**** • adyzlc@r.postjobfree.com

https://linkedin.com/in/Tony-Conrad

LOGISTICS MANAGER

Results driven Logistics Manager with multi-faceted experience. Strong management qualifications in strategic planning, project management, team building, SOP development, process training, domestic and international shipping and distribution operations. Fully computer literate. Ability to adapt quickly. Strong organizational, planning and implementation skills.

SKILLS

Project Management / Team Building and Management / SOP Development / Process Training / SAP / Vendor and Carrier Management / Data Analytics / Domestic and International shipping procurement / Negotiations / 3PL and 4PL Vendor Management /TMS SME / Strategy / Incoterms / Lead RFQ’s, RFI’s and Bids

PROFESSIONAL EXPERIENCE

Acme Truckline INC, Houston, Texas 2020-Present

Broker / Agent / Owner Operator June 2020- Present

Arrange customer shipments via truckload or LTL type carriers. Manage customer relationships and seek out new customers. Perform quotes and bids for proposed projects. Maintain relationships with company and brokerage partners.

BAKER HUGHES INC, Houston, Texas 2007-2019

Logistics Manager North America 2014-2019

Provided strategic direction to 4 logistics teams that shipped products to internal and external customers. Annual spend - $100 M plus. Developed, implemented and maintained processes for these teams and a 3rd party logistics provider. Delivered cost savings and cost out projects.

Developed new North America shipping process that delivered savings averaging $100,000 to $2 Million per month.

Implemented process training for 225 locations, that increased shipment compliance from 30% to 90%.

Instituted SOP that delivered $140,000 per month savings. Created and managed team solution for all North America movements to and from the well site.

Developed SOP that delivered $30,000 per month savings. Established logistic solutions in several metro areas that consolidated local freight movements. Process verified the correct paying party and helped to improve truck turns from 2 to 7, per day per truck.

BAKER HUGHES INC, Houston, Texas 2009-2014

Operations Supervisor

Led team that handled all ground and air shipments to Canada and Mexico. Developed and maintained SOP for US ground shipping process. Controlled and generated export documentation and verified that US export controls and regulations were adhered to.

Reduced headcount from 40 to 3 with a new centralized model, which resulted in a $2 million cost out. Savings averaged $ 50,000 per month.

Redesigned process and reorganized team to manage all North America outbound ground logistics movements going to Canada and Mexico from one central location.

Anthony Conrad adyzlc@r.postjobfree.com PAGE 2

BAKER HUGHES INC, Broussard, Louisiana 2007-2009

Logistics Supervisor

Managed customer service team that processed 100’s of customer orders monthly. Streamlined team that sourced, packed and labeled shipments to and from domestic and international customers. Additionally, responsible for export documents, classification of parts, purchasing, warehouse / inventory controls, billing, shipping / receiving and order tracking.

Created a lean team to streamline shipping process and comply with US export regulations. This ensured compliance to EAR and FCPA controls.

New team decreased shipping readiness time by 60%, resulting in a 30% improvement in inventory turns.

PROFESSIONAL AND COMMUNITY HISTORY

Acme Truckline Inc. 2020-Present

BAKER HUGHES INC., a GE Company 2007 - 2019

Logistics Manager North America, Houston, Texas 2014 - 2019

Operations Supervisor North America, Houston, Texas 2009 - 2014

Logistics Supervisor, Broussard, Louisiana 2007 - 2009

STAFF SARGENTS Non-Profit - Activity Director 2016 – Present

PROFESSIONAL DEVELPOMENT

Baker Hughes Inc.

Team Leader Program

Productive Meeting Skills

Lean Six Sigma - Yellow Belt

Information Security and Data Protection Essentials

Foundations of Interdependent Safety Culture

Anti-Bribery Compliance, including FCPA: Understanding the Law

Import and Export Trade Compliance



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