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Customer Service Representative

Location:
Miami, FL
Salary:
$50,000
Posted:
August 16, 2023

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Resume:

Julio Vazquez

**** ** ***** **., *****, FL ***** 786-***-**** adyzka@r.postjobfree.com

EXPERIENCE

Independent Insurance Broker Miami, FL

Insurance Representative 2022-2023

● Licensed in the State of Florida as a Life, Variable Annuity and Health Insurance Agent.

● Explained advantages and disadvantages of various policies to assist clients based on their needs.

● Provide customer support to clients for enrollment into insurance policies. TruHealth Meals Miami, FL

Co-Founder 2019 - 2021

● Co-build, manage, and operate a meal prep business providing nutritious meals to customers based on their goals/needs.

● Handle customer complaints and provide alternatives and/or solutions to ensure resolution.

● Improved operational efficiencies while managing customers requests, inventory, and new purchase orders.

● Maintain customer accounts and record account information. LA Fitness Miami, FL

Personal Trainer 2018 - 2020

● Tracked 30 clients’ progress and discussed program and nutrition to assist with accountability.

● Listened and worked with clients to create specialized fitness plans based on their goals/needs.

● Built a strong personal client base resulting in the highest retention and satisfaction rate in South Florida for LA Fitness.

AT&T Miami, FL

Sales & Customer Service 2016-2018

● Ensure customers receive outstanding customer service by being knowledgeable of all products and services.

● Provide excellent customer experiences while maintaining and exceeding sales goals.

● Worked as a team to provide top notch customer service. Winn Dixie Grocery Store Miami, FL

Customer Service Representative / Inventory 2015-2016

● Initiate assistance to customers and escort them to the proper aisles while identifying customer needs and recommending products and services based on those needs.

● Manage the stocking and cleaning of shelves in the produce department.

● Organize product displays to ensure the store was organized and appealing to customers' eyes. EDUCATION

High School Diploma - G. Holmes Braddock Senior High School 2016 OTHER

Language: Bilingual in English and Spanish



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