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Customer Service Entry Level

Location:
Bloomington, IN
Salary:
70000
Posted:
August 16, 2023

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Resume:

Joshua Meenan

Contact

W Hoosier Court Ave apt 538

Bloomington, IN 47404

317-***-****

adyzja@r.postjobfree.com

Objective

Recent Computer Science graduate. Looking for a cybersecurity entry level position that gives exposure to more of the world of cybersecurity and uses advanced techniques to further implement better cybersecurity standards.

Education

Indiana University

August 2019 – May 2023

Bloomington, IN

BS in Computer Science

Minor in Mathematics

Specialization in Cybersecurity

Certifications

Working towards CompTia Security+

Work Experience

SOC Intern Infosys, Indianapolis, IN

June 2023 – August 2023

Collaborated closely with dynamic SOC team, acquiring diverse skills, tools, and techniques from L1, L2, L3 analysts.

Gained valuable insights into the significance of SOAR (Security Orchestration, Automation, and Response) and adept use of SIEM (Security Information and Event Management) tools.

Engaged in daily meetings for in-depth threat analysis and rapid incident response.

Completed over 20 reports and 40 incident responses

Provided resolutions to events to ensure efficient mitigation and prevention strategies.

Skills

Cyber Security

Firewall management

Cryptography

SIEM Tools

Vulnerability Detection

C/Linux

Network Security

Information Technology

Python

Qradar

C++

Java

Links

LinkedIn: www.linkedin.com/in/joshua-meenan

Github: https://github.com/jmmeenan

Website Link: https://jmmeenan.github.io/

Projects

BizHacks AI Hackathon Infosys, Indianapolis, IN

Engaged in a prestigious global hackathon hosted by Infosys, focused on harnessing the latest AI advancements.

Collaborated seamlessly with a skilled team of developers to conceptualize and construct a cutting- edge customer service AI bot.

Crafted the AI bot to proficiently address frequently asked inquiries while demonstrating adaptability to novel questions and scenarios.

Linux private servers Bloomington, IN

Created a hands-on Linux server initiative involving the deployment of dual Apache servers on virtual machines, strategically designed to hone diverse connection methodologies.

Implemented communication protocols such as DNS, HTTPS, SMTP, and Netster to ensure robust data exchange and secure connections.

Incorporated both TCP and UDP connections, expanding expertise in network configurations



Contact this candidate