Brittany Bertsche

adyzif@r.postjobfree.com ● 614-***-****

Qualifications Summary

Administrative support professional experienced working in fast-paced environments and demanding strong organizational, technical and interpersonal skills. Highly trustworthy, ethical and discreet. Committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, and able to multi-task effectively. Capabilities include:

● Customer Service & Relations

● Reception

● Computer Operations

● Problem Solving

● Travel Arrangements

● Project Management

Experience Highlights

Administrative Support

● Effectively managed complex executive’s schedule on a daily basis.

● Coordinated departmental meetings, company meetings, reserved conference room and equipment, and planned meals.

● Arranged appropriate travel, visas, agendas, necessary contact and country information. Customer Service & Reception

● Provided reliable custom applications focused coverage of the Wireless Support help during normal business hours and on-call support.

● Supported the Corporate, Government and Data sales team, onsite training and programming of blackberry’s, I-phones, and I-pads.

● Collaborated with other administrative team members, human resources, and the finance department on special projects and events.

● Provided support for custom business applications on Blackberry’s, I-pads and I-phones. Management & Supervision

● Managed the communication of new technologies, devices, processes and changes to management and software development teams.

● Coordinated the procurement for mobility projects including device and mobile applications services across the organization.

Project Management

● Met crucial deadlines and adhered to stringent FAA regulations in the implementation of three thousand plus I-pads for pilot use on all Net-Jets private aircraft.

● Responsible for two thousand smart phone upgrades at sales conferences. Employment History

EXECUTIVE ADMINISTRATIVE ASSISTANT, Verizon Wireless, Columbus, OH 2000-2004 SALES ADMINISTRATIVE ASSISTANT, Nextel Communications, Columbus, OH 2004-2005 WIRELESS SPECIALIST, Sprint-Nextel, Columbus, OH 1/2005-1/2007 TELECOM SPECIALIST, ACS (Scotts Company), Marysville, OH 1/2007-8/2011 TELECOMMUNICATIONS TEAM LEAD, Net Jets Inc, Columbus, OH 8/2011-1/2013 Education and Training

St. Francis DeSales – Columbus, Ohio (1996)

Technical Skills

Microsoft software, Blackberry Enterprise 5.0/ 6.0 Columbus State Community College 1996- 2003 Mobile device management, Business Objects Active Directory, Apple knowledge