Profile

A Competent and Ambitious

IT support professional with a strong technical background.

Exposed to a wide range of technologies and experienced in maintaining, troubleshooting, repairing and securing computers and office equipment. able to play a key role in ensuring the proper functioning of equipment to meet business needs.

EXPÉRIENCES PROFESSIONNELLES

SUPERVISOR IT SPECIALIST: SARL THAFATHE ELACHIR, MARS 2021

− Audit and maintain an inventory of all equipment, software, and licenses.

− Installation, maintenance and upgrades of technological systems and database.

− Provide training to all new technical support hires.

− Supervise other technical support workers in this group.

− Operate database management systems to analyze data and perform data mining analysis. IT and Network Support Specialist: IT & Mobile Services 2015_ 2020

− Installation, configuration and maintenance of desktop and laptop PCs, Android and IOS mobile devices and peripherals, such as printers, scanners and network devices such as switch, modem

in preparation for testing.

− Participation in cabling and installation of networks.

− Evaluate and install networking software, operating system software and software applications

− CCTV installation services of security cameras and CCTV system. IT Technicien Agence MS COM, 2006 _2012

− Communicate electronically and in person with computer users, Consult user guides, technical manuals and other documents to research and implement solutions.

− Install, configure and troubleshoot on all pc systems and perform required maintenance on all computer hardware.

− Maintain user pc & computer systems.

− Provide technical support and assistance to users.

− Provide technical support to the sales department, and monitor stock status. Helpdesk informatique: TIMGAD SOFT, BMS 1999_ 2001

− Intervene in assistance and repair, and carry out archiving and data backups.

− Reproduce, diagnose and resolve technical problems encountered by users.

− Evaluate and install computer hardware, operating system software and software applications.

− Drafting of texts and documents.

− Provide advice and training to users in response to identified difficulties Phone : 002***********

E-mail : adyzid@r.postjobfree.com

Https://www.linkedin.com/in/sofiane-berbadj-2013sk SOFIANE BERBADJ

IT AND NETWORK

SUPPORT SPECIALIST

RÉALISATIONS

− Install and configure hardware, software, systems and perform troubleshooting solved

+20 customer issues weekly with 95% success.

− CCTV installation services of security cameras and CCTV system for several clients.

− Maintain, troubleshoot, repair and administer local area networks (LANs). QUALIFICATIONS ACADÉMIQUES

IT SENIOR TECHNICIEN Feb 2002 jusqu a May 2005

INSTITUT NATIONAL DE FORMATION PROFESSIONNELLE.

CERTIFICATIONS ONLINE:

GOOGLE IT SUPPORT PROFESSIONAL Certificate, 13 Aug 2022 ROUTAGE ET COMMUTATION, CISCO CCNA Janvier 2018

INTRODUCTION CLOUD COMPUTING IBM Skills Network, 2022 Langues:

ARABIC: NATIVE

FRENCH: C1 (CIEP)

ENGLISH: B2 (CEFR) ***

Key Skills :

Project Management / Customer Service / Information Security / Decision Maker/ System Administrator

Software Skill:

WINDOWS, LINUX, MS OFFICE (WORD, EXCEL...)

Linux, VM VIRTUALBOX ***

Photoshop, illustrator, CorelDraw ***

SQL, PYTHON / GIT, GITHUB / Azure **

HTML, CSS, JS **

ACTIVE DIRECTORY/ CLOUD COMPUTING **

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