Administrative Assistant Customer Service

Irma Vazquez

Professional Summary

Focused on business Administration with great customer service record and work ethic.

Comprehensive multitasker, able to manage a high volume of simultaneous clerical projects

with accuracy and professionalism. Looking to enhance my professional skills in a stable and

dynamic workplace.

Skills

• Verbal and written communication

• Relationship Building

• Billing and Invoicing

• Expense Tracking

• Work Coordination

• Data Entry

• Timekeeper / Payroll

Work History

Billing Specialist / Recep - Express Scrap Metal - La Marque Tx. 03-2020 to 04-2022

• Interacted with customers by phone and email, primarily in person to provide services.

• Verified accuracy of business records by consistently updating customer information.

• Executed record filing system to improve document organization and management.

• Created presentations and proposals for use in meetings, assisted in bookkeeping and

produced budget reports.

• Processed invoices and expenses using QuickBooks to facilitate on-time payments.

• Created detailed expense reports and requests for capital expenditures.

• Processed new hire paperwork and documents.

Administrative Assistant - Apache Industrial Services - Houston, Tx. 06-2018 to 11-2019

• Identified, researched, and resolved billing variances to maintain system accuracy and

currency.

• Generated and submitted invoiced based upon established accounts receivable

schedules and terms.

• Utilized talents and expertise to complete on time and accurate monthly closing

processes, journal entries and accruals.

• Assist with monthly close process

• Reconciled Time

• Interact with PM’s, operation to address, or improve billing discrepancies.

• maintained payroll information by calculating, collecting, and entering data.

Billing specialist - US. Metals - 19102 Gundle road Houston Tx, 77073 -Feb2023 - May2023

Processed invoices through different portals.

Send emails out to customers based on their invoices.

bill invoices through inhouse software.

End of the month closing.

File incompleted sales orders / put together sales orders.

Education

05-2015 High School Diploma -MacArthur Senior Highschool - Houston, Tx

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