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Pharmacy Technician Call Center

Location:
Seattle, WA
Salary:
25.00/hr
Posted:
August 16, 2023

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Resume:

Tanya Kanani Benson-Padilla

425-***-**** adyzfj@r.postjobfree.com

Qualification Highlights

●10+ years as a Washington State licensed Pharmacy technician

●Experienced with retail, clinical outpatient, long-term care, and hospital pharmacy

●Co-writer of Children's Hospital Intake Pharmacy protocols manual

●Maintaining a Professional Demeanor

●Exceptionally skilled with troubleshooting

●Friendly interactive style, exhibiting a positive outlook

Professional Experience

Pharmacy technician

●Filling Prescriptions Precisely According to Pharmacist's Specifications

●Reading and Interpreting Prescriptions and Pharmaceutical Literature

●Knowledge of medical terms, abbreviations and pharmacy calculations

●Checking Prescriptions for Accuracy Prior to Dispensing

●Entering Medication Histories, Allergies, and personal information

●Replenishing Automated Dispensing Cabinets

●Software Proficiency: OP Robot and Bar-Code Station

●Contacting Insurers to Clarify Coverage

●Resolving Billing Discrepancies

●Calculating Insurance Coverage for Pharmacy Transactions

●Reviewing Expiration Dates on Drugs

●Securing Inventory of Drugs

●Identifying Customer Questions and Concerns about Prescriptions

●Explaining Directions for Prescriptions to Customers

●Explaining Costs and Payment Options To Customers

●Interpersonal Skills

Call Center

●Answers inquiries by researching, locating, and providing information.

●Exploring answers and alternative solutions

●De- escalating unresolved problems.

●Clarifying desired information

●Influenced callers to achieve pertinent results

Tanya Kanani Benson-Padilla

425-***-**** adyzfj@r.postjobfree.com

Employment History

Pharmacy technician, Fred Meyers, Wa.

12/2020- present

●Pharmacy Technician, CVS Pharmacy, Seattle, Wa. 11/2017- 3/2019

●Pharmacy Technician Float, Kaiser Permanente, King and Snohomish County, Wa. 12/2014-3/2017

●Pharmacy Technician, Rite Aid, Mill Creek., Wa. 03/2013-12/2013

●Call Center/Cell Dialer, Receivables Performance Management, Lynnwood, Wa. 09/2012-12/2013

●Call Center/Internal Technical Service Representative, The Scooter Store, New Braunfels, Tx. 06/2010-6/2012

●Call Center/Dental Representative, United Healthcare, San Antonio, Tx

12/2009-06/2010

●Pharmacy Technician/Medication Intake Coordinator, Children's Hospital, Seattle, Wa 12/2008-02/2009

●Pharmacy Technician Float, Safeway, King and Snohomish County stores, Wa. 08/2007-12/2008

●Pharmacy Technician, Evergreen Pharmaceuticals, Kirkland, Wa. 01/2006-01/2007

●Pharmacy Technician Float, Bartell Drugs, King and Snohomish County stores, Wa. 01/2002-06/2005

Education

Washington State Pharmacy Technician License, Eton Technical Institute, Everett, Wa.

10/2000-1/2002

Edmonds Community College, General Studies, Edmonds, Wa. 06/2007

Kailua High School, Kailua Hi. 06/1992

Volunteer

Founding member & Historian of Seattle Women of Leather

Purrfect Pals cat shelter



Contact this candidate