Customer Service Front Desk

Skills

Work History

Anthony Crandle

Creative Writer, Customer Service, Entrepreneur

Address Richmond, VA 23228

Phone 757-***-****

E-mail ************@*****.***

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Business planning

Team Bonding

Attention to Detail

Dependable and Responsible

Safe food handling

Cost controls

Food plating and presentation

2022-01 -

2022-10

Contract Writer

Whahidida Clark, Philadelphia, PA

Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.

Created content for websites and online publications. Customized brand message to reach and capture target audience interest and drive engagement. Developed and pitched story ideas to editors.

Studied and commented on current news and trends.

Managed competing deadlines with efficiency.

2022-01 -

2022-10

Road Manager

Infrastructure Entertainment, Philadelphia, PA

Developed and sustained extensive database of contacts, helping future clients with networking. Facilitated communication between agents, talent and clients by using interpersonal skills. Confirmed smooth operations between clients and talent by acting as liaison. 2019-04 -

2022-10

Consultant

The Alex House Project, Brooklyn, NY

Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Education

Certifications

Accomplishments

Collaborated with teams to define, strategize, and implement marketing and web strategies. Educated staff on organizational mission and goals to help employees achieve success. Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Frequently inspected production area to verify proper equipment operation. Evaluated customer needs and feedback to drive product and service improvements. 2003-02 -

2019-06

Entrepreneur

Bread Winners Entertainment/Cheeks Bar And Grill, Rocky Mount, NC Built business to 100+ customers by implementing effective marketing and customer engagement plans. Launched new product lines successfully through comprehensive planning, strategy and research. Trained staff on proper cooking procedures as well as safety regulations and productivity strategies. Monitored and adjusted pricing, discounts and promotions to maximize profitability. Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Managed staff schedules and maintained adequate coverage for all shifts. Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Oversaw food preparation and monitored safety protocols. 2003-01 -

2003-01

GED

NY HIGH SCHOOL - New York, NY

No Degree: Business Administration

Drake Business School - New York, NY

2022-08 Pathways to Achieve/Working in the Food Industry 2022-07 Building Construction/ Masonry

2022-07 Kitchen and Food Service Management

Contract writer for movie- Godmother

Manager for Delrhonda Hood-BET movie: Big Fifty

1995-2001: Front Desk clerk Townpoint Motel Norfolk, VA 23504

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