Customer Service Room Attendant

Seeking for substantial responsibility where my past and varied experience would be

fully utilized in a careeropportunity and were making a significant contribution to the success of my employer which will gain me a careeradvancement opportunity. SHAHID ALI KHAN

*********@*****.***

(971-***-******

Abu Dhabi, United Arab emirates

PERSONAL DETAILS

• Nationality : Indian

• Date of birth : 05/07/1998

• Marital status : Single

• Gender : Male

• Religion : Muslim

• Visa status : Employment visa

August 2021 to Current

Room Attendant

St Regis Hotel, Abu Dhabi, United Arab Emirates

March 2019 to July 2021

Room Attendant

Aloft Hotel, Abu Dhabi, United Arab Emirates

WORK HISTORY

• Greeting guests and responding to queries

• Changing bed linen and making beds

Replacing used towels and other bathroom amenities, such as

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• Shampoo and soap

• Sweeping and mopping floors

• Vacuuming carpets

• Dusting and polishing furniture

• Emptying trash containers and ashtrays

• Restocking beverages and food items in the minibar

• Cleaning public areas, such as corridors

Reporting any technical issues and maintenance

needs

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• Updating status of guest rooms on assignment sheet

• Returning and restocking cleaning cart at shift end.

• Consistently offer professional, friendly and engaging

• Time management skills

• Attention to detail

• Communication skills

• Interpersonal skills

• Flexibility

• Customer service

• Housekeeping hard skills

March 2013

SECONDARY SCHOOL CERTIFICATE

(SSC-lI)

Mahatma Gandhi kashi Vidya Peeth,

Varanasi

English:

Upper intermediate (B2)

Hindi:

Master or proficient (C2)

SKILLS

EDUCATION

LANGUAGES

service

Clean all assigned guestrooms including dusting,

making beds, soiled linen removal

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from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom

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• Sign in and out master keys daily

• Maintain proper usage of cleaning supplies and

• Update and record all cleaned rooms

Return and properly tag all lost and found articles in the

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• Follow departmental policies and procedures and

• service standards

• Report necessary maintenance items

• Follow all safety and sanitation policies

• Other duties as assigned

Shahid Ali Khan

DECLARATION

I, hereby declare that the above particulars given by me are true and correct to the best of my knowledge and belief. If I am selected to serve your esteemed organization, I assure you I will prove my abilities to do my work to the entire satisfaction of me superiors.

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