Michaela Gilbert 304-***-****
***********@*****.***
Summary
* + years of experience as an Office Assistant . A committed and determined worker who succeeds at setting priorities, juggling numerous activities at once, and seeing projects through to completion. Seeking a position with greater authority and responsibility. Outstanding treatment knowledge, excellent communication skills, and attention to detail.
EXPERIENCE
Auto Desk Inc ., Arlington — Office Assistant
July 2021 - April 2023
Received, sort and distribute incoming and outgoing mail. Keeps inventory of office supplies and order new materials as needed to ensure that the workplace is neat and clean for visitors or clients. Organizing files, scheduled appointments .
Handling incoming calls and other communications.
Managing the filing system.
Updating paperwork, maintaining documents, and word processing. Creating, maintaining, and entering information into databases.
Sheraton Arlington Hotel, Arlington —Night Auditor
/Supervisor
August 2020- June 2021
Answering incoming calls and transferring certain phone calls and scheduling reservations and maintaining a welcoming environment. schedule guests
Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
European wax center, Frisco — Front desk receptionist September 2019- July 2020
Responsible for all opening and closing procedures of the center. Responsible for managing the flow of guests in and out of the center and assisting with questions as needed.
Provided front desk duties by greeting customers, verifying SKILLS
● Appointment
Confirmation
● Gathering Information
from Patients
● Providing Information
and Resources
● Data Security
● Caring and Empathetic
● Helpful and
Service-Oriented
● Customer service
● Calm and Effective
Under Pressure
● Issue & Compliant
Resolution
● Organized and
Detail-Oriented
● Administrative and
Office Support
● Call center
● Microsoft Outlook
● Microsoft word
● Verbal & Written
Communication
● Google Docs
● Team Leader
● Performing research.
● Managing records.
● Answering calls and
taking messages.
● Administering payroll.
● Entering information
into databases.
● Ordering and tracking
office inventory.
● Sending and receiving
mail.
● Independence
membership, answering questions, and managing payments • Fielded 100% of incoming telephone calls, answering questions and scheduling appointments for the clients
EDUCATION
Peloton College - Sep 2022 - May 2023
graduated May 2019
Heritage highschool, Frisco — highschool diploma
Graduated May 2021