Theoda Duquette

Customer service for ** years

Troy, NY 12180

adyyre@r.postjobfree.com

518-***-****

Professional Summary

Hardworking Employee who is confident and energetic. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate that excels at managing multiple priorities with a positive attitude. Excellent communication

skills, stays focused and attentive while on the job. Thrives in a challenging and fast-paced environment. Ability to interact freely with clients and resolve issues quickly. Now looking for a rewarding position where I can utilize my skills and provide stability in a rewarding career for the next 8+ years.

Skills

• Web Browser Software • Log Book

Maintenance

• Conflict and Complaint Resolution • Defensive

Driving Practices

• Team Meetings • Passenger

Interaction

• Strong Working Relationships • Quality

Control Analysis

• Driver Support • Customer

Experience

Theoda Duque!e Resume

Work Experience

DISPATCHER/ BUS DRIVER 05/2010 to CURRENT

Durham School Bus Services 2721 2nd Ave Watervliet

● Completed pre- and post-trip bus inspections for safe passengers.

● Developed and maintained positive relationships with passengers and other drivers.

● Conflict resolution both involving minor passengers and parents.

● Performed dispatch for a portion of every shift that required client service, reconciliation of time records, coordinating departure and arrival times, and escalation of any unresolved issues.

HAIR STYLIST 03/2010 to current

Multiple Locations including self-employment throughout my cosmetology career

● Organized sales area and workstation to showcase products and boost sales.

● Helps clients decide their ideal haircut and

hairstyle.

● Completes haircutting techniques, including trims, layers, and texturizing.

● Performs hair coloring methods, such as highlights, ombre, and balayage.

● Styles hair, including blowouts, curls, braids,

ponytails, and updos.

● Upsells clients on products and services.

● Develops ongoing relationships with clients.

● Keeps a clean station and sanitizes all tools.

● Follow all salon policies and procedures.

Reference available upon request

DENTAL ASSISTANT/ OFFICE ASSISTANT 08/ 2010 to

01/2012

Dr. Levine Troy, NY

● Prepared and arranged instruments, and required

materials for dental procedures.

● Maintained dental supply inventory

●

● Assisted dentists, hygienists, and other personnel

● Client service, scheduling, payments, filing and other administrative responsibilities.

MARY KAY CONSULTANT 04/1998 to 04/2020

Self Employed Services

● Monitored current trends to understand fashions and better serve customer needs.

● Suggested treatments and styles to suit customer appearance and fashion choices.

● Created memorable customer experiences

● Analyzed customer skin to assess conditions and skin type and suggest products and treatments.

● Managed finance, marketing, product distribution and supply in order to maintain a profitable career.

Education

Completed classes in Paralegal Degree

Schenectady Community College, Schenectady, NY

GED

Massena Central School, Massena, NY

Focused on education in business

Cosmetology 1986

Heights Beauty School, Albuquerque, NM

Received my degree which I have utilized in many aspects of my career since

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