Zhiwen(Chan) Qian https://www.chandlerqian.com/

https://www.linkedin.com/in/chan-qian/

Password: qzw777

adyyr7@r.postjobfree.com

1-912-***-****

EDUCATION

DePaul University

Graduate, June. 2021, GPA: 3.9/4.0

M.S. Human-Computer Interaction

Zhejiang University of Tech

Graduate, June. 2015, GPA: 3.6/4.0

B.S. Landscape Design

SKILLS

Design

UX/UI Design • Design System

Visual Design • Usability Testing

Rapid Prototyping • Wireframing

Motion Design • Pattern Library

Tools

Figma • Sketch

Axure RP • Principle

Photoshop • Illustration

HTML5 + CSS3

Research

User Flow

Storyboarding

Competitive Analysis

Contextual Inquiry

Persona

A/B Testing

Cognitive Walkthrough

3D/Hardware

SketchUp • Auto CAD

Rhino 3D • Lumion

EMPLOYMENT HISTORY

Esri (Top.1 Geo), Product Designer 2021 - Now

Sep. 2021 - Present

• Led the development and maintenance of the product design system, driving consistency and efficiency throughout the design process.

• Supported 3 product teams, design across mobile and web platforms, partner with the product owner, developers, QA engineers.

• Ongoing ideation and implementation of concepts and solutions that improve the product’s user experience.

• Responsible for the full life-cycle of the product including research, UX design, and UI design.

• Collaborated with engineer teams, set expectations for project scope, delivery timeframes and rollout.

University of Michigan, UX Designer Inter n 2020

Aug. 2020 - Nov. 2020

• Led the design process by visualizing Knowledge Nodes to help users build knowledge maps and rid unrelated content, and then further analyzed user needs by Interview, Literature Review, and Persona. CRED, UX Designe r 2017 - 2019

Jul. 2017 - Jul. 2019

• Conducted market research to understand competition and establish a point of difference and focus for the transaction platform of cryptocurrency.

• Led the research process, including designed the research plan, conducted interviews, evaluated learnings, analyzed insights, and uncovered how users use the platform to transact, executed multiple concepts to translate business needs into design solutions.

• Collected product data, analyzed user feedback, iterated the platform, and tested the updated version by First-click Testing, Eye-tracking and Questionnaire, then updated version checked out:

The Transaction Click-through rate took a leap from 34% to 83%.

The Transaction Efficiency lifted from approximately 20% to 85%.

The Visual Design Satisfaction and Global Satisfaction increased from 22% to 91%, from 30% to 91%, respectively.

Hengyuan, UI Designe r 2015 - 2017

Jun. 2015 - Jun. 2017

• Created design solutions to build the Smart City Platform that provides diversified domains service for users, like elderly care, public safety, based on the Internet of Things.

• Shaped the visualizing solutions product roadmap and strengthened the big screen display experience by Data Visualization and Grid System. LANGUAGES

English · Mandarin

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