EXPERIENCE
Patient Care Technician
December **** - Present DaVita Dialysis, Houston, Tx
Donor Floor Supervisor
October 2020 - December 2022 Octapharama Plasma,
Conroe, Tx
Performed hourly rounds and responded promptly to call lights.
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Transferred, admitted, and discharged patients, complying with principles of safe patient handling.
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Implemented nursing care plans by performing patient care activities under supervision of licensed nurses.
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Adhered strictly to HIPAA regulations when dealing with confidential information.
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Assisted physicians during examinations and procedures as needed.
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Prepared and administered injections, enemas, douches, catheterizations and other treatments as prescribed by a physician.
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Demonstrated knowledge of infection control related to hand washing and universal precautions.
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Monitored patient condition and reported changes to the nursing staff.
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Developed innovative solutions to address challenges encountered by donors during their visits.
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Collaborated closely with marketing personnel to promote upcoming events or campaigns through various channels.
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Reviewed donation receipts regularly for accuracy before submitting them for processing.
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Ensured compliance with organizational policies and procedures related to donor floor operations.
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Managed staff in the performance of their duties, including coaching, training, scheduling, and providing feedback.
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Resolved customer complaints quickly and efficiently while maintaining a professional demeanor.
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Created detailed reports on donor activities and submitted them to management for review.
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CONTACT
adyyp9@r.postjobfree.com
Houston, Texas 77090
CAREER OBJECTIVE
Highly organized individual with
experience in providing direct patient
care. Comprehensive understanding
of the necessary skills to provide
quality and compassionate care.
Worked in acute and long-term care
settings with proven track record of
providing excellent patient care and
customer service. Focused
professional with experience in
providing patient care in a hospital
setting. Skilled in delivering quality
medical care, taking vital signs and
assisting nurses with patient care.
Committed to ensuring a positive
healthcare experience and helping
patients achieve optimal health
outcomes. Highly motivated
individual with extensive experience
providing direct patient care in
hospital and long-term care settings.
Demonstrated ability to work
collaboratively with nursing staff,
other healthcare professionals, and
patients to promote quality patient
SILVER GUZMAN
PHLEBOTOMIST
Senior Phlebotomist
August 2020 - January 2022 BPL Plasma, Houston, Tx Phlebotomist Technician
December 2018 - May 2020 CSL Plasma, Houston, Tx
Maintained accurate records of all specimens collected, ensuring proper labeling and tracking.
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Participated in research projects involving new methods for collecting biological materials from patients.
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Provided technical support for complex testing procedures such as bone marrow biopsies or apheresis collections.
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Assisted in the development and implementation of policies and procedures related to specimen collection processes within the organization.
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Provided patient education regarding specimen collection procedures and answered any questions or concerns.
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Performed quality control checks on equipment used during specimen collection process.
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Reviewed patient medical histories prior to sample collection in order to identify any contraindications that may affect the procedure.
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Trained new phlebotomists on proper techniques for obtaining blood samples from various patient populations.
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Demonstrated proficiency in the collection of blood samples using a variety of techniques including vacuum tube collections, syringe draws and butterfly needles.
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Provided excellent customer service by promptly responding to requests from medical staff or patients related to phlebotomy services.
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Used handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels.
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Provided accurate collection instructions for random urine specimens and processed according to policies.
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Processed orders from physicians or other authorized personnel, verifying information before proceeding with specimen collection.
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Performed venipuncture and skin puncture procedures accurately and efficiently to collect blood specimens for laboratory testing.
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Performed basic clerical duties like filing paperwork or entering data into computer systems accurately.
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Verified accuracy of test results with quality control measures before releasing them into the system.
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Adhered to confidentiality procedures for personnel, donor, and center information to avoid data breaches.
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Kept lab logs, reference materials, and other important data up to date.
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care. Possesses strong clinical
knowledge, excellent communication
skills, and an unwavering
commitment to compassionate
patient care.
Phlebotomy Technician
November 2017 - October 2018 Biomat USA Grifols,
Houston, Tx
Data Entry Clerk
May 2016 - February 2017 Walmart Supercenter, Spring, Tx Data Entry Clerk
May 2009 - January 2012 Foxconn Warehouse, Houston, Tx
Answered patient questions regarding collection techniques and offered additional resources on collection process.
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Kept lab logs, reference materials, and other important data up to date.
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Maintained alertness to donor reactions and assisted with reactions or notified appropriate staff.
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Assisted with specimen processing and pre-analytical testing functions.
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Assisted in training new lab support technicians and phlebotomy students.
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• Cross-trained in other areas to meet needs of business. Provided accurate collection instructions for random urine specimens and processed according to policies.
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Reported any adverse reactions observed during the collection process according to protocol.
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Administered basic first aid as necessary following accidental needle sticks or other incidents involving injury.
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Trained new phlebotomy technicians on the collection process and company policies.
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Generated and maintained weekly and monthly reports of data entry progress.
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Maintained data entry requirements by following data program techniques and procedures.
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Prepared source data for computer entry by compiling and sorting information and establishing entry priorities.
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Developed organizational skills to effectively manage large amounts of paperwork and records in an efficient manner.
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Checked source documents against entered data to ensure accuracy of inputted information.
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• Secured information by completing database backups. Updated existing databases with new entries on a regular basis.
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Developed and created more efficient filing system to accelerate paperwork processing.
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Maintained data entry requirements by following data program techniques and procedures.
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Generated and maintained weekly and monthly reports of data entry progress.
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Prepared source data for computer entry by compiling and sorting information and establishing entry priorities.
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Analyzed complex datasets quickly while maintaining attention to detail.
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Collaborated closely with colleagues within the organization to ensure timely completion of projects.
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Updated existing databases with new entries on a regular basis.
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Developed organizational skills to effectively manage large amounts of paperwork and records in an efficient manner.
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Utilized Microsoft Office Suite for various tasks related to data entry work.
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Verified accuracy of data entered by comparing it with source documents.
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Resolved discrepancies between source documents and entered data quickly and accurately.
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EDUCATION
High School Diploma
September 2017
Florida Career College, 70 FM 1960 Rd W
SKILLS
• Hospice and Palliative Care
• Blood Glucose Monitoring
• Cultural Awareness
• Culturally Competent Care
• Patient Service
• Taking Vital Signs
• Specimen Transportation
• Collect Hazardous Waste
• Patient Vital Taking
• Sharps Disposal
• Personal Care Support
• Vital Statistics Recording