Restaurant Manager
Resume:
Contact
Education
Phone
**********@****-****.**
Russian Federation, Surgut
Address
Oleg Ulitin
R e s t a u r a n t M a n a g e r
Since the beginning of my studies I've realized that F&B is the most attractive field for me. Providing guests the special "Magic moments" and getting bright and sincere emotions in return has been the prominent reason to come back to work every day. Working in bars, night clubs, restaurants, hotels and finally achieving a decent knowledge of Banquet organization I have decided to expand my knowledge to a whole new world - the wine industry. Learning something new every day and directly applying the fresh knowledge is extremely exciting. Thus, I am always looking for a challenge, new things to learn and share my experience with the team. Experience
Providing optimal assistance to the General Manager and handled a variety of tasks. Effectively coordinating daily dining banquet operations. Fully organizing Catering operations up to 1500 guests during out-of-town exhibitions.
Controlling labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. Observing physical condition of facilities and equipment in the banquet area and make recommendations for corrections and improvements as needed. Managing 5 banquet halls (9-60 pax. capacity)
Banquet Manager
Apr, 2021 - Present
Veranda & Pivino restaurants l Russia, Surgut
Gymnasium #3
Swiss Hotel Management School
High School
Bachelor's of Arts
2000-2010
2011-2015
Microsoft Office
Communication
Customer service
Leadership skills
Leadership
Fast learner
Russian - Native speaker
English - Highly proficient
Expertise
Language
Developed attractive and popular wine lists and menus. Discussing the wine selections with customers, including tasting notes, regional and varietal information, and how specific wine selections should taste with certain meals Controlling the wine stock and refreshing it accordingly Organizing wine knowledge sessions for the guests and colleagues Research and wine tasting to increase usable knowledge of wine selections and improve pairing skills
Jun, 2019 - Mar, 2021
Wine Captain
Rosewood Hotels l UAE, Abu Dhabi
Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction. Brought forth an energetic attitude and positive spirit. Implemented positive employee policies and procedures. Effectively coached and counseled staff as needed. Created and monitored the restaurant budget and inventory logs. Organizing up to 120 pax banquet events weekly (weddings, NYE dinner, birthdays etc.)
Conducting 1-1 coaching sessions with supervisors, captains, and waiters on a weekly basis discussing their performance
Jan, 2017 - Feb, 2019
Restaurant Manager
Medvezhiy Ugol l Russia, Surgut
French - A2
German - A2
28.09.1993
Date of birth
Contact
Experience
Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction. Ensuring guest's needs and reasonable requests are met Maintaining a high level of product and service knowledge in order to explain and sell services and facilities to guests
Organizing English Corners (lessons for Chinese associates to improve English skills) Service training (wine opening training, table setup training etc.) Management Trainee
Dec, 2015 - Dec, 2016
Marriott Hotels l China, Guangzhou
************@*******.***
Steven Winifred
Email :
F&B Director, Rosewood Abu
Dhabi
***********@*****.***
Elena Kirgizova
Phone:
Email :
Restaurant General Manager,
Veranda & Pivino
Reference
Oleg Ulitin
R e s t a u r a n t M a n a g e r
Worked in various outlets (fine-dining, pool service, primarily in the beach bar) Shisha maker
IVD (In-Villa dining) service
Handled food with sanitation and safety in mind.
Serving banquets and special events (New Year's eve, beach events, weddings etc.) F&B Intern
Oct, 2012 - Oct, 2013
Conrad Maldives l Maldives, Rangali Island
Worked to ensure a positive and hassle-free customer experience. Settled any customer disputes in a professional and pleasant manner. Handled food with sanitation and safety in mind.
Brought forth excellent customer service skills and a committment to customer satisfaction.
Waiter
2011 - 2013
Medvezhiy Ugol l Russia, Surgut
Phone
**********@****-****.**
Russian Federation, Surgut
Address
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