Post Job Free

Resume

Sign in

Customer Service Call Center

Location:
Douglas, AZ
Posted:
August 15, 2023

Contact this candidate

Resume:

Eduardo Cisneros

Douglas, AZ *****

adyyn2@r.postjobfree.com

520-***-****

Willing to relocate: Anywhere

Work Experience

Store Manager

Russell Cellular - Douglas, AZ

September 2017 to Present

Manage and coach team members responsibilities take care of store deposit, schedules, day by day tasks

Nesting Supervisor

Advanced Call Center Technologies

July 2015 to Present

2 years

Supervised team leads adding new agents on a fast pace call center environment coach new hires from training to operating floor. Supervisor

Advanced Call Center Technologies

July 2014 to July 2015

1 year

Supervised 15 agents meeting required stats in operating floor coached develop agents to meet customer service standards. Floor lead

Advanced Call Center Technologies

July 2013 to July 2014

1 year

Adding agents with questions helping them solve various task with navigating systems or to solve a customer problem.

Education

Diploma

Douglas High School

August 1994 to May 1998

Skills

• Merchandising

• Team Building

• Sales

• Scheduling

• Retail Management

• Cash Handling

• Customer Service

• Merchandising

• Payroll

• Statistics

• Store Management Experience

• Supervising Experience

• Management

• Recruiting

• Loss Prevention

• Pricing

• Planograms

• Inventory Control

• Sales Management

• Retail Sales

• Office Management

Additional Information

Skills

• Cash Handling

• Customer Service

• Payroll

• Retail Management

• Sales

• Scheduling

• Team Building

• Merchandising



Contact this candidate